Logistics Operations Manager - On-site - Ogden, UT

Blue-Grace Logistics LLC; Ogden, Northern (UT, KY); On-site; USD 55,000 - 85,000; Full time

Job summary

BlueGrace Logistics LLC in Ogden, UT is seeking a Logistics Operations Manager to serve our Managed Logistics customers on-site. The role focuses on frontline service to move freight from point A to B, with emphasis on reducing delays and ensuring service level commitments.

Daily tasks include booking, tracking, documentation, reporting, and coordination between operations, carriers, and customers. Candidates should have LTL and TL experience, a logistics degree or relevant experience, and

Qualifications

• LTL/TL experience is required.
• Degree in Logistics or related field and/or 1+ years’ experience in logistics, transportation or related field.
• Working knowledge of Microsoft Office Suite.
• Experience working with Transportation Management Systems (TMS) is preferred.
• Ability to express ideas clearly, orally or in writing, to perform the job and proactively communicate with others at all levels.
• Ability to collaborate with team members and maintain effective working relationships with managers, supervisors, or co-workers.
• Ability to think outside the box and look for solutions.
• Demonstrated ability in process improvement.

Responsibilities

• Answer inquiries from carriers, clients, and/or customers.
• Mode optimization.
• Investigate and resolve issues submitted by customers, carriers and/or suppliers.
• Act as a liaison between operations, carriers, and customers.
• Interact daily with internal staff, carriers, and customer personnel.
• Prioritize workload with Operations Manager and Logistics Performance Director.
• Identify savings opportunities.
• Document issues (carrier, supplier, customer).
• Build relationships with customer contacts, carriers and suppliers.
• Create standard work instructions (SWI) and identify process improvements.
• Implement steps to lower cost while increasing performance.

Skills

LTL/TL experience

Education

Degree in Logistics or related field

Tools

Transportation Management Systems (TMS)

Microsoft Office Suite

Job description

Job Summary

This position is On-site at a Customer Location in Ogden, UT. LTL & TL experience is required.

Are you a problem solver with a passion for tackling the complex issues that the transportation and logistics sector often brings? Join our Managed Logistics Team and find purpose in the day-to-day practices of getting our customer’s freight from point A to B.

The Logistics Operations Manager services our Managed Logistics customers by providing superior day to day support while leveraging service and industry knowledge to ensure service level commitments meet customer expectations. In this role, you’ll execute on the frontline service that BlueGrace provides, therefore getting finished goods to store shelves, raw materials to manufacturers, medical equipment to hospitals, and more! The LOP must work proactively with the Operations Manager to reduce or prevent reoccurring delays or service failures. The typical day to day services include booking, editing, tracking, documentation, reporting, and pickup confirmation.

What does a typical day look like?

• Answering inquiries from carriers, clients, and/or customers
• Mode Optimization
• Investigation and resolution of issues submitted by customers, carriers and/or suppliers
• Acting as a liaison between operations, carriers, and customers
• Daily interaction with internal staff, carriers, and customer personnel is required
• Prioritize workload based on collaboration with Operations Manager and Logistics Performance Director
• Savings identification
• Documentation of issues (carrier, supplier, customer)
• Relationship building with customer contacts, carriers and suppliers
• Creation of standard work instructions (SWI) and process improvement identification
• Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance

What are we seeking?

• LTL & TL experience
• Degree in Logistics or related field and/or 1+ years’ experience in logistics, transportation or related field
• Working knowledge of Microsoft Office Suite
• Experience working with Transportation Management Systems (TMS) is preferred
• Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels
• Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers
• Ability to think outside the box and look for solutions
• Must have a demonstrated ability in process improvement