Logistics Operations Manager

Wallenius Wilhelmsen; Smyrna (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Life insurance

Disability insurance

On-the-job training

Employee discounts

Job summary

Wallenius Wilhelmsen seeks a Logistics Operations Manager to provide strategic leadership for inland logistics across North America, including last-mile, truck, and rail transportation. This role serves as the primary liaison between internal departments, external partners, carriers, contractors, and OEM stakeholders to ensure alignment and efficient execution.

The position manages carrier and contractor performance across cost, service, capacity, communication, claims support, and on-time

Qualifications

• 5-7 years in planning and directing operations.
• 3 years managing the employee lifecycle (interviewing, hiring, performance, promotions, development, terminations, moves).
• Ability to interpret diagrams and repair manuals.
• Understand revenue drivers and efficiency standards to deliver positive financial results.
• SOP, MRP, TQM, JIT, Kaizen, 5S, and visual factory management.
• Proficiency in Outlook, Word and Excel.
• Clean driving record and ability to drive manual and automatic transmissions.

Responsibilities

• Lead efforts to meet wholesale delivery targets by forecasting capacity and aligning resources.
• Provide daily direction to teams to ensure accurate vehicle revenue recognition.
• Lead digital/IT projects to improve logistics and customer experience.
• Manage onboarding of new carriers and ensure compliance with Nissan requirements.
• Collaborate with SCM, Quality, IS/IT, and Finance to improve performance and system connectivity.

Skills

Operations planning

Team leadership

Vendor onboarding

Data-driven decisions

Kaizen / Lean

Financial impact awareness

Carriers & logistics coordination

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Logistics Operations Manager See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen. The Logistics Operations Manager provides strategic leadership and operational oversight for inland logistics activities across North America, including last-mile, truck, and rail transportation. This role serves as the primary liaison between internal departments, external partners, carriers, contractors, and OEM stakeholders to ensure alignment and efficient execution. The position is also responsible for managing carrier and contractor performance across cost, service, capacity, communication, claims support, and on-time delivery reliability. WHAT YOU'LL DO • Lead efforts to meet and exceed wholesale delivery targets by forecasting capacity, aligning resources, and partnering with Sales, Vehicle Operations, and key stakeholders. Provide daily direction to WW VPCs across North America to ensure accurate vehicle revenue recognition for Nissan. • Lead the implementation of Nissan and WW digital/IT projects to improve logistics, streamline workflows, and enhance customer experience while ensuring seamless integration across Nissan systems and teams. • Manage the end-to-end onboarding of new carriers, ensuring compliance with all Nissan requirements and minimizing operational risk. • Partner with SCM, Quality, IS/IT, and Finance to achieve business objectives, drive continuous improvement, strengthen cross-functional relationships, support TMS implementation, manage carrier audit responses, and improve system connectivity, compliance, and operational performance. • WHAT YOU'LL NEED • 5-7 years in planning and directing operations • At least 3 years experience managing the employee lifecycle including interviewing, hiring, performance management, promotions, development, terminations, and moves • Skill at interpreting diagrams and repair manuals • Understand revenue drivers and efficiency standards to deliver positive financial results • SOP, MRP, TQM, JIT, Kaizen, 5S, and visual factory management • Proficiency in Microsoft Outlook, Word and Excel software applications • Clean driving record, ability to drive manual and automatic transmissions Note-this role requires the flexibility to work shifts, weekends and holidays WORKING CONDITIONS Environmental conditions vary by location, including indoor and outdoor settings. Employees may encounter extreme temperatures, wetness, wind, fumes, dust particles and drafts. Safety is our top priority, and we are dedicated to fostering a safety-first environment, ensuring all precautions are taken to protect our team in every working condition. WHEN YOU JOIN US At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we’ve got you covered. • Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision • Secure your financial future with an industry-leading company-matching 401(k) plan • Company paid life insurance, short-term and long-term disability • Explore career development with access to on-the-job training • Access to exclusive discounts on attractions, automotive, travel and more! Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics. We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future. OUR COMMITMENT TO EQUAL OPPORTUNITIES We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.Who We AreAt Wallenius Wilhelmsen, you'll join a global leader in shipping and logistics with more than 9,000 colleagues across 28 countries. Together, we help move vehicles, equipment, and goods around the world through innovative and sustainable solutions. Our ambition is to lead the way in transforming shipping and logistics.Our success is built on our people. Rooted in a strong safety culture and guided by our values – We Care, We Challenge, We Commit – we create an environment where people can grow, contribute, and perform at their best. As a global company listed on the Oslo Stock Exchange, we offer international opportunities within a collaborative and values-driven culture.Our Commitment to Equal Opportunities and an Inclusive WorkplaceAt Wallenius Wilhelmsen, our people are fundamental to our success. We believe in the power of bringing people together and value the unique experiences, skills, and perspectives every individual brings. These differences strengthen our ability to support our customers, drive innovation, and succeed as a global organisation. By fostering an inclusive culture where everyone feels valued and empowered to contribute, we create better outcomes for our people, our customers, and our business.