Logistics Operations Lead – People & Process Champion

Penske Logistics LLC; Flower Mound (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Penske Logistics LLC in Flower Mound, TX is seeking an Operations Supervisor to lead hourly staff and drive daily tasks such as driver deliveries, loading/unloading of trailers, and customer service operations in alignment with service and cost objectives. Supervises processes, manages performance, and participates in hiring while coordinating with teams to meet customer goals.

Strong leadership, communication, and problem-solving skills are essential; a high school diploma or higher is

Qualifications

• Demonstrated leadership qualities with strong interpersonal skills and the ability to connect, build rapport and maintain solid relationships with associates and customers.
• Must have ability to work efficiently and independently with strong time management and organizational skills.
• Strong written/oral communication skills and the ability to actively listen are required.
• Ability to manage through a problem, think critically, and make decisions independently.
• Ability to drive process improvement and lead change.
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Must demonstrate ownership & responsibility to run the operation with a sense of urgency.
• Regular, predictable, full attendance is an essential function of the job.

Responsibilities

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives.
• Establish and sustain that performance standards are communicated that are specific and measurable.
• Interview hourly associates and provide recommendations for hire.
• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.
• Motivate and engage associates by focusing on team accomplishments and recognition.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
• Conduct team meetings
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training.
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
• Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution.
• Complete all necessary records and reports in a timely and accurate fashion.

Skills

Leadership

Management

Communication

Time management

Problem solving

Coaching

Teamwork

Supervision

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Penske Logistics LLC in Flower Mound, TX is seeking an Operations Supervisor to lead hourly staff and drive daily tasks such as driver deliveries, loading/unloading of trailers, and customer service operations in alignment with service and cost objectives. Supervises processes, manages performance, and participates in hiring while coordinating with teams to meet customer goals.

Strong leadership, communication, and problem-solving skills are essential; a high school diploma or higher is