Logistics Operations Lead, NORAM

Clariant SE; Charlotte (NC); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Paid Holidays

PTO carry-over

Tuition Reimbursement

Wellness Program

EAP Program

Spending and Savings Accounts

Life/AD&D Insurance

Disability Insurance

Pet Insurance

Auto/Home Insurance

Identity Theft Protection

Legal Services Plan

Job summary

Clariant SE is seeking a Logistics Operations Lead for North America, based in Charlotte, NC. This hybrid role bridges regional operations with global strategy, leading a NORAM team and collaborating with global colleagues to drive service excellence and cost optimization.

You will steer regional logistics, set targets, and ensure performance via KPIs while fostering sustainable, innovative solutions and engaging senior stakeholders across the organization.

Qualifications

• Minimum 5 years of management experience with direct personnel responsibility.
• Bachelor’s degree in business management, SCM, or Logistics (or equivalent work experience).
• International and cross-cultural exposure with ability to influence effectively at all levels of an organization.
• Advanced business acumen with proficient financial management skills, partnered with ability to drive change.
• Proficient decision-making, negotiation, strategic thinking, and communication skills.
• Ability to travel within the NORAM region and to global workshops <20%.

Responsibilities

• Develop and implement regional logistics strategy aligned with BU service levels and GBS LO standards.
• Develop and maintain the Logistics Operations organization across Procurement, Compliance, and Operations.
• Set regional and country targets, including service levels with BUs and budgets, and ensure their achievement.
• Track performance using a harmonized set of process KPIs reflecting end-to-end process performance.
• Ensure continuous optimization of services and the organization to meet BU objectives around service levels and cost.
• Provide proactive, innovative, and sustainable solutions that add measurable value to BU/SUs.
• Participate regularly with Regional Leadership and the GBS Global Leadership team.
• Act as the interface between GBS and the region by supporting communication, perception management, and feedback loops.
• Develop and actively track change requests and status of new solutions, communicating impact to all relevant stakeholders.
• Manage, motivate, and develop employees in line with Clariant's management principles.
• Ensure an efficient functional and operational structure that provides opportunities for individual growth

Skills

Leadership

Strategic thinking

Cross-cultural communication

Financial acumen

Negotiation

Travel readiness

Education

Bachelor's degree in Business Management

Bachelor's degree in Supply Chain Management

Bachelor's degree in Logistics

Job description

Job ID: 41970 | Location: Charlotte, North Carolina, USA | Work Model: Hybrid

As the Logistics Operations Lead, North America, you will sit at the intersection of regional operations and global strategy, responsible for the Global Business Service Logistics Operations (GBS LO) organization, ensuring agreed service levels to Business and Service Units (BU/SU) with optimized costs and sustainable solutions across the NORAM region.
This is a high-impact leadership opportunity for a strategic and results-driven professional looking to make a meaningful mark across a global organization. You will interface across all Business and Service Units, driving stakeholder engagement at the most senior levels of Clariant, while acting as the critical bridge between GBS and regional BU/SUs — supporting communication, top management engagement, and serving as the primary escalation point of contact for GBS Logistics in NORAM.
Leading a team of 9 across NORAM and collaborating with global teams, you will have the opportunity to drive meaningful change, champion innovative solutions, and build lasting partnerships across an intercultural, cross-functional environment — all while contributing to Clariant's commitment to operational excellence and sustainable growth. The ideal candidate will bring effective decision-making and strategic thinking skills, outstanding communication abilities, and a proven capacity to influence beyond their direct area of responsibility, coupled with experience leading intercultural teams.

Responsibilities

• Develop and implement regional logistics strategy and processes in alignment with BU service levels and GBS LO standards
• Develop and maintain the Logistics Operations organization across Procurement, Compliance, and Operations
• Set regional and country targets, including service levels with BUs and budgets, and ensure their achievement
• Track performance using a harmonized set of process KPIs reflecting end-to-end process performance
• Ensure continuous optimization of services and the organization to meet BU objectives around service levels and cost
• Provide proactive, innovative, and sustainable solutions that add measurable value to BU/SUs
• Participate regularly with Regional Leadership and the GBS Global Leadership team
• Act as the interface between GBS and the region by supporting communication, perception management, and feedback loops
• Develop and actively track change requests and status of new solutions, communicating impact to all relevant stakeholders
• Manage, motivate, and develop employees in line with Clariant's management principles
• Ensure an efficient functional and operational structure that provides opportunities for individual growth

Requirements

• The ideal candidate should bring a minimum of 5 years of management experience with direct personnel responsibility, including the ability to conduct strategic and tactical process planning based on business needs
• Bachelor’s degree in business management, Supply Chain Management, or Logistics; equivalent work experience may be considered in lieu of a degree
• International and cross-cultural exposure with the ability to communicate and influence effectively at all levels of an organization, including beyond direct area of responsibility
• Advanced business acumen with proficient financial management skills, coupled with a demonstrated ability to partner seamlessly with business and service organizations on direction and prioritization, driving change and establishing new services to meet evolving business needs
• Proficient decision-making, negotiation, strategic thinking, and communication skills
• Ability to travel within the NORAM region and to global workshops on an as-needed basis <20%

What´s in it for you?

• Paid Holidays
• PTO time with a carry-over benefit
• Tuition Reimbursement
• Wellness Program
• EAP Program
• Spending and Savings Accounts
• Life/AD&D Insurance
• Disability Insurance
• Pet Insurance
• Auto/Home Insurance
• Identity Theft Protection
• Legal Services Plan

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.

We at Clariant are aware of our responsibility. Our purpose »Greater chemistry – between people and planet« describes the role we can play in the world if we align our thinking and all future decisions with it.