Logistics Operations Lead – NA & KPI Optimizer

BTI Solutions, Inc.; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

BTI Solutions, Inc. is seeking an experienced logistics operations professional to monitor and support warehousing, transportation, inbound and outbound forwarding across North America. You will analyze data, train operators, and enforce policy standards to improve KPIs and productivity.

The role requires 6+ years in warehouse logistics, strong Excel skills, and occasional travel to the US/Canada. A Bachelor’s degree is preferred, and Korean bilingual abilities are a plus.

Qualifications

• Proficient in Microsoft Office, especially Excel with VLOOKUP and Pivot Tables.
• Excellent communication and interpersonal skills across all levels of the organization.
• Ability to prioritize effectively and meet deadlines.
• Ability to multi-task with an exceptional attention to detail.
• Travel up to 10% in US/Canada.
• Experience in corporate warehouse operations or 3PLs logistics companies focusing on electronics in US preferred.
• 6+ years of relevant warehouse operations experience.
• Bachelor’s degree preferred.
• Korean bilingual preferred.

Responsibilities

• Monitor and support operations of warehousing, transportation, inbound and outbound forwarding for all North American branches; coordinate and enforce program, operational, and personnel policies and procedures.
• Analyze operation data and procedures, identify improvements, and train operators of SDS branches.
• Maintain and improve KPIs and productivity for all scope of logistics operations and conduct improvement tasks and projects.
• Research best practices of logistics operation in other SDS branches and companies and implement suitable best practices on SDS branches in North America.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Undertake other ad hoc assignments required by the line manager or Head of Team

Skills

Excel proficiency

Communication

Prioritization

Multitasking

Korean bilingual

Travel readiness

Education

Bachelor’s degree preferred

6+ years logistics/warehouse experience

Tools

Excel

Job description

BTI Solutions, Inc. is seeking an experienced logistics operations professional to monitor and support warehousing, transportation, inbound and outbound forwarding across North America. You will analyze data, train operators, and enforce policy standards to improve KPIs and productivity.

The role requires 6+ years in warehouse logistics, strong Excel skills, and occasional travel to the US/Canada. A Bachelor’s degree is preferred, and Korean bilingual abilities are a plus.