Logistics & Operations Coordinator — Hybrid

Boutique Recruiting; Phoenix (AZ); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Hybrid schedule

Healthcare option

Vacation days and holidays

Career exposure across operations

Job summary

Boutique Recruiting is seeking an Operations Coordinator in Phoenix to join our growing pet care company. You will support U.S. Operations, Customer Service, Supply Chain and Sales to ensure orders move efficiently from coordination through delivery.

The ideal candidate has hands-on logistics or warehousing experience, strong Excel skills, and excellent cross-functional communication to work with customers, 3PLs, and carriers.

Qualifications

• 2+ years of logistics or warehousing experience
• Strong Excel proficiency including VLOOKUP and pivot tables
• Experience with inventory control and shipment tracking
• Ability to manage multiple shipments and priorities
• Excellent written and verbal communication skills
• Familiarity with ERP systems and third-party platforms
• CPG experience and familiarity with order-to-cash is preferred

Responsibilities

• Track customer deliveries and communicate delays and updates to Customer Service and Sales
• Coordinate transportation and warehousing with 3PL and freight partners, focusing on LTL shipments
• Support order-to-cash processes including coordination, pick/pack/ship activity, delivery confirmation, revenue tracking and deductions
• Track shortages, overages, and damages; assist root-cause analysis and issue resolution with 3PL partners
• Analyze operational data using Excel (VLOOKUPs, pivot tables) to identify issues and inform decisions
• File and track freight loss claims and coordinate shipments outside the primary 3PL network
• Collaborate with Sales, Customer Service and Operations on special orders and customer initiatives

Skills

Logistics operations

Excel - VLOOKUP & pivot

Inventory control

Shipment tracking

Communication

ERP familiarity

Tools

Excel

3PL systems

Warehouse portals

ERP platforms

Job description

Boutique Recruiting is seeking an Operations Coordinator in Phoenix to join our growing pet care company. You will support U.S. Operations, Customer Service, Supply Chain and Sales to ensure orders move efficiently from coordination through delivery.

The ideal candidate has hands-on logistics or warehousing experience, strong Excel skills, and excellent cross-functional communication to work with customers, 3PLs, and carriers.