Logistics Operations Clerk: Data & Customer Support

American President Lines; Cincinnati (OH); On-site; USD 22,633 - 28,295; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

CEVA Logistics is seeking an Operations Clerk to support clerical and data entry tasks within our supply chain operations. You will manage routine data in systems, update logs, and assist with documenting carrier and customer information to ensure accuracy and timely processing.

The role focuses on supporting customer inquiries, processing forms and invoices, and coordinating with vendors to track orders through the supply chain. A high school diploma and basic Office skills are required.

Qualifications

• Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Capable of performing data entry.
• Knowledge of basic customer service principles and office operations.

Responsibilities

• Manage standard and routine data in software systems and applications.
• Update logs, documents and files to track operational, carrier and customer information.
• Receive and review documents for accuracy, such as dates, times, location, counts and related information.
• Respond to basic internal and external customer questions on the status of operations, accounts or services; escalates more complex needs as required.
• Print and prepare forms, labels, billing, invoices and related documents to ensure timely processing.
• Assist with tracking orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details.
• Perform basic office and clerical duties, such as preparing and sorting mail, maintaining logs, answering and directing phone calls and related activities.

Skills

Data entry

Customer service

Office communication

Education

High School Diploma or GED

Tools

Microsoft Office

Internet

Job description

CEVA Logistics is seeking an Operations Clerk to support clerical and data entry tasks within our supply chain operations. You will manage routine data in systems, update logs, and assist with documenting carrier and customer information to ensure accuracy and timely processing.

The role focuses on supporting customer inquiries, processing forms and invoices, and coordinating with vendors to track orders through the supply chain. A high school diploma and basic Office skills are required.