Operations Clerk

American President Lines; Alameda (CA); On-site; USD 24,796 - 28,929; Full time

Job summary

CEVA Logistics is seeking an entry-level clerical specialist to support data entry and document processing within our logistics operations. You will manage standard data in systems, update logs and assist with tracking orders and status updates for customers and internal teams.

The role emphasizes details, accuracy, and basic customer service skills, with typical office duties and documentation handling. Office software proficiency is required to succeed.

Qualifications

• Basic proficiency in Microsoft Office, Internet, web-based and job-specific software.

Responsibilities

• Manage standard and routine data in software systems and applications.
• Update logs, documents and files to track operational, carrier and customer information.
• Receive and review documents for accuracy (dates, times, location, counts).
• Respond to basic internal and external customer questions on status of operations; escalate complex needs.
• Print and prepare forms, labels, billing, invoices and related documents for timely processing.
• Assist with tracking orders and information through systems, vendors and related sources.
• Perform basic office duties: mail, logs, phones and related activities.

Skills

MS Office

Data entry

Customer service

Education

High School Diploma or GED

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever‑changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

$18.00 + Shift Differential

YOUR ROLE

Are you known for your support skills? Are you passionate about details and enjoy supply chain operations and assisting customers? If so, we have an opportunity that would allow you to execute essential clerical duties and contribute to delivering superior supply chain services.

WHAT ARE YOU GOING TO DO?

• Manage standard and routine data in software systems and applications.
• Update logs, documents and files to track operational, carrier and customer information.
• Receive and review documents for accuracy, such as dates, times, location, counts and related information.
• Respond to basic internal and external customer questions on the status of operations, accounts or services; escalates more complex needs as required.
• Print and prepare forms, labels, billing, invoices and related documents to ensure timely processing.
• Assist with tracking orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details.
• Perform basic office and clerical duties, such as preparing and sorting mail, maintaining logs, answering and directing phone calls and related activities.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED. Prior office experience preferred.
• Skills: Basic proficiency in Microsoft Office, Internet, web‑based and job specific software applications. Capable of performing data entry.
• Characteristics: Knowledgeable of basic customer service principles and practices and office operations. Ability to verify information and status. Ability to communicate with co‑workers to provide and receive direction.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

• Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.
• Company‑paid life insurance, accident insurance, short‑ and long‑term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy‑up short‑ and long‑term disability, critical illness, identity theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company‑paid holidays.
• Tuition reimbursement program.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world‑class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national‑origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.