Legal Specialist

SimPL Freight Solutions LLC; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Performance bonus opportunities

Career growth opportunities

Medical/Dental/Vision Insurance

Life and Disability Insurance

401k with company match

PTO and holidays

Job summary

SimPL Freight Solutions LLC is seeking a highly organized, detail-oriented Legal Specialist to support our legal and risk management functions, including cargo claims handling. Reporting to the Senior Legal Specialist, you will assist with contracts, compliance tracking, and documentation to keep matters moving toward resolution.

You will collaborate with internal teams and outside counsel, gather evidence, manage deadlines, and help identify patterns to improve processes while maintaining

Qualifications

• Completion of an accredited Legal Assistant or Paralegal program or at least two years of relevant experience in legal support compliance insurance claims handling or a related field.
• Working knowledge of legal terminology and documentation with the ability to research unfamiliar topics and summarize findings clearly.
• Strong attention to detail analytical skills and the ability to evaluate information from multiple sources.
• Excellent written and verbal communication skills including professional communication during difficult conversations.
• Strong organizational and time management skills with the ability to manage multiple files and competing deadlines.
• Sound judgment practical problem‑solving skills and consistent follow‑through ability to work independently within assigned responsibilities and seek guidance when needed.
• High level of integrity discretion and confidentiality when handling sensitive information.
• Proficiency in Microsoft Outlook Excel and Word and the ability to learn new systems.

Responsibilities

• Assist the Senior Legal Specialist with legal research and gather relevant information on transportation laws, regulations, contracts and other assigned matters.
• Assist with drafting, reviewing and organizing contracts, agreements and other legal documents under the direction of the Senior Legal Specialist.
• Maintain legal files, contract records and databases; track key dates, renewals, outstanding requests and follow‑up items.
• Support compliance monitoring, documentation and reporting and help maintain internal procedures and checklists.
• Gather insurance documentation and assist with reviewing certificates, policy information and coverage questions for review by the Senior Legal Specialist.
• Coordinate information requests and communications with internal teams external counsel and other parties as directed.
• Handle assigned cargo claims from initial notification through resolution and closure under the guidance of the Senior Legal Specialist.
• Gather and review shipment records claim forms invoices photographs delivery documents and other supporting evidence; investigate discrepancies and follow up on missing information.
• Prepare and submit claim packages to carriers and when applicable insurance representatives; communicate with customers carriers adjusters and internal teams regarding status and next steps.
• Maintain accurate claim files track deadlines and document communications and follow‑up activity.
• Review claim responses and denials assist with supporting responses and coordinate approved settlements and payment follow‑up.
• Escalate disputed claims coverage concerns potential liability and other significant issues to the Senior Legal Specialist for review and direction.
• Help identify recurring claims patterns and opportunities to improve documentation and operational processes.

Skills

Attention to detail

Analytical skills

Research & summarization

Written & verbal communication

Organizational skills

Time management

Judgment & problem-solving

Integrity & confidentiality

Independence

Learn new systems

Education

Accredited Legal Assistant or Paralegal program

2+ years of relevant legal support experience

Tools

Microsoft Outlook

Excel

Word

Job description

At SimPL Freight Solutions, we simplify transportation for companies that move a lot of freight but don’t want the headache of managing it all themselves. We step in as their transportation team - coordinating shipments, managing carrier relationships, tracking performance, and improving how everything runs behind the scenes.

Our customers range from large manufacturers to high-volume distributors across industries like automotive, building materials, food, and packaging. No matter the industry, the goal is the same: keep freight moving smoothly, efficiently, and without surprises.

We pride ourselves on being proactive, responsive, and accountable - anticipating issues, communicating clearly, and continuously finding better ways to deliver results.

Job Type

Full-time

Location

Onsite, Raleigh, NC

Hours

M-F, 8am-5pm

Position Overview

We are seeking an organized, detail-oriented Legal Specialist to support our legal and risk management function, including cargo claims handling. Reporting to the Senior Legal Specialist, this person will assist with legal research, contracts and documentation, compliance tracking, and assigned claims involving freight loss, damage, and shortages. You will work closely with the Senior Legal Specialist and internal teams to gather information, maintain accurate records, track deadlines, and keep matters moving toward resolution. The right candidate asks thoughtful questions, evaluates conflicting information, communicates professionally, and recognizes when a matter requires further review or approval.

Duties & Responsibilities

Legal and Compliance Support

• Assist the Senior Legal Specialist with legal research and gather relevant information on transportation laws, regulations, contracts and other assigned matters.
• Assist with drafting, reviewing and organizing contracts, agreements, correspondence and other legal documents under the direction of the Senior Legal Specialist.
• Maintain legal files, contract records and databases; track key dates, renewals, outstanding requests and follow‑up items.
• Support compliance monitoring, documentation and reporting and help maintain internal procedures and checklists.
• Gather insurance documentation and assist with reviewing certificates, policy information and coverage questions for review by the Senior Legal Specialist.
• Coordinate information requests and communications with internal teams external counsel and other parties as directed.

Claims Support

• Handle assigned cargo claims from initial notification through resolution and closure under the guidance of the Senior Legal Specialist.
• Gather and review shipment records claim forms invoices photographs delivery documents and other supporting evidence; investigate discrepancies and follow up on missing information.
• Prepare and submit claim packages to carriers and when applicable insurance representatives; communicate with customers carriers adjusters and internal teams regarding status and next steps.
• Maintain accurate claim files track deadlines and document communications and follow‑up activity.
• Review claim responses and denials assist with supporting responses and coordinate approved settlements and payment follow‑up.
• Escalate disputed claims coverage concerns potential liability and other significant issues to the Senior Legal Specialist for review and direction.
• Help identify recurring claims patterns and opportunities to improve documentation and operational processes.

Qualifications

• Completion of an accredited Legal Assistant or Paralegal program or at least two years of relevant experience in legal support compliance insurance claims handling or a related field.
• Working knowledge of legal terminology and documentation with the ability to research unfamiliar topics and summarize findings clearly.
• Strong attention to detail analytical skills and the ability to evaluate information from multiple sources.
• Excellent written and verbal communication skills including professional communication during difficult conversations.
• Strong organizational and time management skills with the ability to manage multiple files and competing deadlines.
• Sound judgment practical problem‑solving skills and consistent follow‑through ability to work independently within assigned responsibilities and seek guidance when needed.
• High level of integrity discretion and confidentiality when handling sensitive information.
• Proficiency in Microsoft Outlook Excel and Word and the ability to learn new systems.

Preferred Experience

• Supporting contract review legal research compliance tracking or legal records management.
• Cargo claims insurance freight brokerage or motor carrier operations.
• Reviewing bills of lading proofs of delivery shipment records and insurance documentation.

Core Values

• Figure It Out Make It Happen
• Results Matter
• Passion & Grit
• Integrity
• Teamwork

What We Offer

• Competitive base salary + performance bonus opportunities
• Career growth development and advancement opportunities
• Excellent benefits including:
• • Medical Dental and Vision Insurances
  • Life and Disability Insurances
• Company 401k plan with a company match
• 15 PTO days & 9 paid holidays

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.

SimPL Freight Solutions is an equal opportunity employer and is committed to creating an inclusive environment welcoming and valuing our differences. Employment is based on individual merit and qualifications directly related to professional competence without regard to race color religion national origin sex age sexual orientation veteran status or any other characteristic protected by law. We value a diverse workforce that encompasses a wide range of perspectives skills and abilities.