Logistics Manager

Dôen; Los Angeles (CA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Sick time & holidays

Healthcare, Vision, Dental

401k with company match

Competitive salary

Job summary

Dôen is seeking a Logistics Manager to oversee day-to-day logistics across inbound/outbound, inventory, and vendor communications. You will manage PO fulfillment, shipping, and distribution for retail and e-commerce, while driving cost-saving initiatives and process improvements.

The role requires experience with ERP systems, cross-border logistics, and strong Excel skills. Hybrid work schedule includes onsite HQ in Vernon/Van Nuys with WFH 2 days, and remote work on Wednesdays and Fridays.

Qualifications

• Requires 4+ years in international logistics analysis, preferably with Asia sourcing (China) using air and sea logistics.
• Experience in consumer retail, specifically fast fashion preferred.
• Proficient in ERP systems and Excel; strong communication skills.

Responsibilities

• Manage all international outbound logistics, including cross-dock coordination and vendor shipments.
• Coordinate with freight forwarders to schedule shipments and provide PO information.
• Communicate with vendors, logistics partners, and internal teams for timely information flow.
• Ensure on-time deliveries and flag delays; implement process improvements.
• Collaborate with Production, Operations, and Customer Care to ensure smooth fulfillment.
• Maintain SOPs and perform receiving and ad-hoc duties as needed.
• Manage trade compliance with customs brokers and AES filings.
• Identify cost-saving opportunities across logistics and warehousing.

Skills

International logistics

ERP systems

Excel

HTS codes

Vendor coordination

Communication

Problem solving

DHL/FedEx familiarity

Cross-functional collaboration

Education

BA/BS in Business or related field

Tools

NetSuite

WMS

Shopify

ShipStation

Job description

Description of Duties

Title: Logistics Manager

Classification: Non-Exempt

Hourly Range*: 80K - 90K

Working Hours*: 9:00am to 5:30pm, remote Wednesdays and Fridays

Schedule*: Onsite/Hybrid

Location: Vernon-2 Days/HQ (Van Nuys)-1 Day/ WFH 2 Days

The Logistics Manager is a key member responsible for the day-to-day logistical functions of the business. Responsibilities include managing inbound and outbound logistics, updating shipment details in the ERP system, overseeing inventory management, and communicating with vendors, logistics partners, and internal departments. This role will oversee all aspects of purchase order fulfillment and shipping logistics across retail, e-commerce, and international distribution. The logistics manager will ensure smooth operations of logistical functions and will take ownership of identifying and executing cost-saving strategies across the supply chain. They will support the Director of Logistics, reporting any delays or inventory issues. Attention to detail, accuracy, ERP and Excel skills as well as maintaining efficiency are important for this position. The responsibilities below show a glimpse into the role’s key functions and the impactful contributions this position makes.

Essential Duties and Responsibilities

• Manage all international outbound logistics, including cross-dock coordination, dropship coordination of third-party partners, and vendor shipments to the warehouse or retail channels.
• Partner with freight forwarding companies to schedule and book shipments, communicate handover deadlines, and provide purchase order information.
• Communicate with vendors, logistics partners, and internal departments to ensure clear, accurate, and timely information flow regarding shipments, documentation, and deliveries.
• Ensure accurate and on-time deliveries, proactively flagging delays or potential issues and recommending process improvements.
• Collaborate cross-functionally with Production, Operations, and Customer Care teams to ensure smooth allocation and fulfillment processes.
• Lead and work with the team to manage freight and forwarder inquiries.
• Maintain and update Standard Operating Procedures (SOPs) as needed.
• Perform receiving functions and ad-hoc logistics duties as assigned.
• Maintain and validate all product certification requirements (e.g., Certificates of Origin, HTS codes, content requests).
• Update shipment dates and related data in ERP/WMS systems.
• Verify and submit vendor shipping documents to Accounting for production shipments and payments.
• Issue and track credit memos and chargebacks.
• Ensure all commercial and shipping documents are properly uploaded and verified in the ERP system.
• Assist in managing trade compliance operations for international import/export transactions, working with customs brokers and freight forwarders to ensure timely clearance.
• Validate HTS codes and coordinate with customs brokers as needed.Support Duty Drawback Program recordkeeping and audits, ensuring proper documentation of import/export transactions and AES filings.
• Identify inefficiencies and cost drivers in fulfillment, warehousing, and shipping.
• Propose and execute cost-saving strategies and workflow optimizations.
• Collaborate cross-functionally to address operational issues and streamline logistics processes.

Qualifications/Skills:

• BA/BS in Business, Logistics, Supply Chain Management, Engineering, or a related field.
• 4+ years of experience in an international logistics analysis environment, preferably with a focus in Asia sourcing (particularly China) using air and sea logistics.
  Experience in consumer retail, specifically fast fashion preferred.
• Ability to communicate effectively with manager, co-workers and other personnel
• Able to follow set procedures and help identify improvements/ gaps
• Ability to solve problems in a practical, methodical way while preserving sense of urgency
• Proficiency in ERP - NetSuite /WMS/Shopify/Ship Station experience a plus
• Familiarity with DHL Express and FedEx Manager usage
• Ability to work in a fast-paced environment, where managing multiple tasks is essential
• Strong organizational skills, communication, and interpersonal skills
• Familiarity with HTS codes, and Automated Customs Environment (ACE), AES filing requirements a plus
• Advanced Excel Skills preferred, Basic Excel Skills required
• Flexible, highly organized, self driven and a team player.

Physical Requirements:

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Periods sitting at a desk, typing, sketching and working on a computer.
• Able to lift/move/push/pull objects up to 25 lbs.
• Able to walk, sit and stand for periods of time.
• Able to operate equipment such as computers, copy machines, phones.
• Must be able to access various areas of a given location.

Total Rewards Package

• Paid vacation, sick time, and holidays
• A fun-filled, creative work environment
• Healthcare, Vision, Dental
• 401k with company match
• Competitive salary

* Open availability required, and this position will be based in our Warehouse in Vernon 2 days per week, 1 day at our HW in Van Nuys.

* Compensation will be determined based on experience and other factors permitted by law.