Logistics & Fulfillment Operations Lead

Uneekor, Inc.; Frisco (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Uneekor, Inc. in Frisco, Texas is seeking an Operations Specialist to oversee end-to-end order fulfillment, inventory tracking, and the shipping/receiving of hardware, including RMAs.

You will ensure accurate processing, timely delivery, and clear communication with customers and internal teams. The ideal candidate has a bachelor’s degree in SCM or related field, hands-on ERP experience (NetSuite or Shopify), strong data analysis skills, and a proven ability to drive continuous improvements in a

Qualifications

• Bachelor’s degree in SCM, Logistics, or related field.
• Experience with ERP systems like NetSuite or Shopify.
• Strong data analysis and Excel skills.
• Excellent written and verbal communication and cross-functional collaboration.
• Ability to lead teams and drive process improvements.

Responsibilities

• Oversee end-to-end lifecycle of orders from receipt to processing, shipment, billing and archiving.
• Implement and refine logistics strategies to ensure timely delivery.
• Lead management of customer returns, RMAs, credits, and policy adherence.
• Fulfill customer documentation requests promptly and accurately.
• Serve as primary contact for customers on order status, shipments and invoices.
• Coordinate with Technical Support, Accounting and Sales to resolve issues and optimize processes.
• Collaborate with warehouse teams to monitor stock and minimize excess/obsolete stock.
• Generate and analyze reports on sales, orders and customer feedback.
• Use data analytics to identify trends and drive continuous improvement in logistics.

Skills

Supply chain basics

Data analysis

ERP proficiency

Communication skills

Leadership

Education

Bachelor's degree in SCM or related field

MBA (advantage)

Tools

NetSuite

Shopify

Job description

Uneekor, Inc. in Frisco, Texas is seeking an Operations Specialist to oversee end-to-end order fulfillment, inventory tracking, and the shipping/receiving of hardware, including RMAs.

You will ensure accurate processing, timely delivery, and clear communication with customers and internal teams. The ideal candidate has a bachelor’s degree in SCM or related field, hands-on ERP experience (NetSuite or Shopify), strong data analysis skills, and a proven ability to drive continuous improvements in a