Proactive Driver Dispatch Coordinator

J.B. Hunt Transport Services, Inc.; Guilderland Center (NY); On-site; USD 25,072 - 31,340; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Paid maternity leave

Paid parental leave

Six paid holidays

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Dispatcher to manage driver assignments and resolve logistical issues. This role emphasizes proactive communication with both internal drivers and external customers to ensure efficient operations.

Qualifications include a High School Diploma/GED and experience in transportation or customer service. The position offers a starting pay range of $18.20 - $22.75 per hour and includes comprehensive benefits such as medical, dental, and paid time off.

Qualifications

• High School Diploma/GED with up to 1 year of Transportation, Customer Service, or other relevant experience.
• Ability to communicate effectively through various mediums.
• Ability to meet or exceed driver needs to provide excellent service.
• Ability to adapt to a dynamic work environment.

Responsibilities

• Monitor loads assigned to drivers and resolve issues affecting scheduled times.
• Maintain documentation of driver detention time for accurate pay.
• Promote company safety culture with daily messages and monthly briefings.
• Communicate professionally with drivers and customers.

Skills

Proactive communication skills

Ability to resolve issues

Collaborative work style

Ability to adapt to dynamic environments

Education

High School Diploma/GED

Job description

J.B. Hunt Transport Services, Inc. is seeking a Dispatcher to manage driver assignments and resolve logistical issues. This role emphasizes proactive communication with both internal drivers and external customers to ensure efficient operations.

Qualifications include a High School Diploma/GED and experience in transportation or customer service. The position offers a starting pay range of $18.20 - $22.75 per hour and includes comprehensive benefits such as medical, dental, and paid time off.