Logistics & Dispatch Lead - Build & Scale Ops

Figure; California City (CA); On-site; USD 150,000 - 225,000; Full time

Job summary

Figure, an AI robotics company headquartered in San Jose, CA, is building and leading a field logistics and dispatch function from the ground up. You will design systems to move robots and equipment between HQ, data collection locations, and customer sites, and you will hire and manage the team that runs it.

You will partner with commercial and data teams, have real authority over structure and staffing as we scale, and you will thrive in a fast-paced environment requiring proactive, clear

Qualifications

• 5-7+ years in logistics, dispatch, fleet operations, or field equipment coordination.
• Experience hiring, managing, and developing a team.
• Ownership of physical equipment through full cycle.
• Bias toward building systems and processes.
• Excellent communication across teams and external partners.
• Proficiency with tracking systems and project management tools.
• Valid driver's license.
• Thrives in a fast-paced, real-time decision environment.

Responsibilities

• Build the function: design and stand up the processes, SOPs, and checklists for kitting, dispatch, delivery, and returns.
• Hire and lead a team: recruit, hire, and manage the coordinators and dispatchers who will execute day-to-day logistics.
• Own the equipment lifecycle end to end: requests, scheduling, delivery, tracking, returns, inspection, and damage logging.
• Build the real-time source of truth: establish systems and tracking for live visibility of equipment location, quantity, and availability.
• Own the transportation fleet: manage internal vehicle fleet and strategy for supplemental transport as needs scale.
• Build playbooks for contingency response and lead field responses.

Skills

Leadership

Team Management

Logistics Planning

Fleet Operations

Vendor Coordination

Communication

Tracking Systems

Tools

Google Sheets

Jira

Confluence

Inventory Systems

Job description

Figure, an AI robotics company headquartered in San Jose, CA, is building and leading a field logistics and dispatch function from the ground up. You will design systems to move robots and equipment between HQ, data collection locations, and customer sites, and you will hire and manage the team that runs it.

You will partner with commercial and data teams, have real authority over structure and staffing as we scale, and you will thrive in a fast-paced environment requiring proactive, clear