Logistics / Delivery Coordinator - Independent, Family-Owned Pharmacy

altScripts Specialty Pharmacy; Wisconsin; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

altScripts Specialty Pharmacy is seeking a Delivery Coordinator to manage customer inquiries, process prescriptions, and coordinate logistics for timely deliveries to patients in Wisconsin. The role emphasizes attention to detail, strong communication, and the ability to thrive in a fast-paced environment.

Responsibilities include ensuring orders are filled and packaged correctly, collaborating with couriers, handling billing, and analyzing data to improve delivery operations while maintaining

Qualifications

• Requires a high school diploma or GED.
• Pharmacy Technician registration may be obtained after hire depending on state requirements.
• Strong attention to detail and organizational abilities are essential.
• Excellent time management and communication skills are required.
• Experience in customer service or logistics is preferred.

Responsibilities

• Ensure all prescription orders are filled and packaged properly.
• Coordinate deliveries with couriers to ensure timely deliveries.
• Provide customer service to patients and respond to inquiries.
• Ensure accurate billing and process payments.
• Conduct data collection and analysis to improve delivery operations.
• Maintain established accuracy and productivity levels.
• Collaborate with other departments to keep workflow smooth.
• Comply with all laws and policies governing dispensing of medications.

Skills

Attention to detail

Organizational abilities

Time management

Analytical & problem solving

Effective communication

Customer service or logistics

Education

High School Diploma or GED

Pharmacy Technician registration

Tools

Microsoft Excel

Job description

Job Description

altScripts Specialty Pharmacy is seeking a motivated and detail-oriented individual to fill the role of Delivery Coordinator. The successful candidate will be responsible for managing customer inquiries, prescription processing, and coordinating logistics to ensure timely delivery to our customers. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. If you have a strong understanding of logistics and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:

• Ensure all prescription orders are filled and packaged properly.
• Ensure all deliveries are handled efficiently.
• Collaborate with couriers to ensure timely deliveries.
• Provide customer service to patient.
• Ensure all orders are billed properly and process payment.
• Conduct data collection and analysis to improve delivery operations.
• Consistently meet pharmacy's established accuracy and productivity levels.
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
• Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.

Requirements:

• High School Diploma or GED (per state requirements).
• Pharmacy Technician registration (per state requirements) - may obtain after hired.
• Excellent attention to detail and organizational abilities.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office, especially Excel.
• Effective communication skills, both written and verbal.
• Previous experience in customer service or logistics, preferred.

Physical Requirements:

• Must be able to sit and/or stand for long periods of time.
• Ability to lift 15 lbs.

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule:

• 8-hour shift
• Day shifts, no nights or weekends
• Monday thru Friday