Logistics & Customer Success Coordinator

ALTIVIA; Crosby (TX); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

ALTIVIA is seeking a Logistics & Customer Support Associate to join the Crosby, TX site. You will support customer-facing and site-based logistics, manage orders in the ERP, and coordinate inbound/outbound shipments with carriers.

The role demands accuracy, strong communication, and teamwork in a fast-paced environment. Based at Crosby, you will work closely with the Supply Chain Director to ensure on-time deliveries, ERP data integrity, and adherence to HSE programs.

Competenze

• High school diploma or GED.
• Strong attention to detail, accuracy, and follow-through.
• Clear communication skills, both written and verbal.
• Proficiency in Microsoft Excel and basic math calculations.
• Ability to work independently and as part of a team in a fast-paced environment.

Mansioni

• Attend customer meetings and maintain clear communication with customers and suppliers via email, phone, and shared documents.
• Enter and manage customer orders in the ERP system, including tolling orders, raw material releases, and outbound finished goods.
• Coordinate inbound and outbound shipments by updating the loading schedule, assigning time slots, and communicating with carriers and suppliers.
• Prepare logistics documentation bundles including Bills of Lading (BOLs), Certificates of Analysis (COAs), and other required shipping and receiving paperwork.
• Maintain ERP accuracy by updating ship dates, receipt ETAs, and inventory transactions; perform ERP entries in customer systems when needed.
• Participate in weekly production and logistics reviews and work with Production Scheduler to align production, shipping, and receiving schedules.
• Monitor physical and system inventory to ensure accurate tracking and reconciliation of both customer-owned and ALTIVIA raw materials.

Conoscenze

Attention to detail

Clear communication

Excel proficiency

Basic math

Teamwork in fast-paced environment

Formazione

Associate or bachelor’s degree in supply chain/logistics/operations or business-related field

Strumenti

ERP systems (SAP, Oracle, JD Edwards)

Descrizione del lavoro

ALTIVIA is seeking a Logistics & Customer Support Associate to join the Crosby, TX site. You will support customer-facing and site-based logistics, manage orders in the ERP, and coordinate inbound/outbound shipments with carriers.

The role demands accuracy, strong communication, and teamwork in a fast-paced environment. Based at Crosby, you will work closely with the Supply Chain Director to ensure on-time deliveries, ERP data integrity, and adherence to HSE programs.