Logistics Customer Service Specialist - 1st Shift

DSV; Connell (KS); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Benefits

Job summary

DSV in Wichita is seeking a Customer Service Representative for the 1st shift. You will respond to customer inquiries, resolve issues, and work with warehouse teams to ensure timely deliveries. The role emphasizes accuracy and proactive communication with customers.

The position is full-time and on-site, with a base pay around $21.07 per hour. Benefits are described in the company showcase, reflecting DSV's commitment to employees nationwide.

Qualifications

• Provide excellent customer service to inquiries and issues.
• Coordinate with warehouse teams to meet customer needs.
• Maintain positive customer relationships and accurate information.

Responsibilities

• Respond to customer inquiries via phone, email, or internal database.
• Resolve issues using stock checks and system tools.
• Assist in inventory checks and maintaining inventory accuracy.
• Communicate status on orders and delivery inquiries to customers.
• Coordinate with warehouse and other departments to expedite processes.

Skills

Customer service

Communication

Problem solving

Tools

Customer Service Database

Job description

DSV in Wichita is seeking a Customer Service Representative for the 1st shift. You will respond to customer inquiries, resolve issues, and work with warehouse teams to ensure timely deliveries. The role emphasizes accuracy and proactive communication with customers.

The position is full-time and on-site, with a base pay around $21.07 per hour. Benefits are described in the company showcase, reflecting DSV's commitment to employees nationwide.