Logistics Customer Service Specialist

National Security Agency/Central Security Service; Fort Meade (MD); On-site; USD 35,000 - 92,000; Full time

Job summary

National Security Agency/Central Security Service in Maryland seeks a Logistics Customer Service Representative from entry to mid level. You will perform logistics functions, serve as a point of contact for customers, resolve complaints, and document deliveries and property.

The role may include material disposal, property accountability, cargo movement, mail handling, transportation services, and travel program administration.

Qualifications

• Degree in Business, Logistics, or Facilities Management (if qualifying)
• Experience in logistics or customer service preferred
• Top Secret clearance or ability to obtain one

Responsibilities

• Serve as a primary point of contact for customers and resolve inquiries and complaints
• Accept and document deliveries and accountable property; maintain databases and provide status updates to customers and management
• Solicit price quotes, verify funding, prepare documentation, and assist customers with logistics processes

Skills

Logistics

Customer service

Data entry

Education

Business, Logistics, or Facilities Management degree

Tools

Databases

Job description

National Security Agency/Central Security Service in Maryland seeks a Logistics Customer Service Representative from entry to mid level. You will perform logistics functions, serve as a point of contact for customers, resolve complaints, and document deliveries and property.

The role may include material disposal, property accountability, cargo movement, mail handling, transportation services, and travel program administration.