Logistics Customer Service Representative - Entry to Mid Level (Maryland)

National Security Agency/Central Security Service; Fort Meade (MD); On-site; USD 35,000 - 92,000; Full time

Job summary

National Security Agency/Central Security Service in Maryland seeks a Logistics Customer Service Representative from entry to mid level. You will perform logistics functions, serve as a point of contact for customers, resolve complaints, and document deliveries and property.

The role may include material disposal, property accountability, cargo movement, mail handling, transportation services, and travel program administration.

Qualifications

• Degree in Business, Logistics, or Facilities Management (if qualifying)
• Experience in logistics or customer service preferred
• Top Secret clearance or ability to obtain one

Responsibilities

• Serve as a primary point of contact for customers and resolve inquiries and complaints
• Accept and document deliveries and accountable property; maintain databases and provide status updates to customers and management
• Solicit price quotes, verify funding, prepare documentation, and assist customers with logistics processes

Skills

Logistics

Customer service

Data entry

Education

Business, Logistics, or Facilities Management degree

Tools

Databases

Job description

Logistics Customer Service Representative - Entry to Mid Level (Maryland)

• Hiring Agency: National Security Agency/Central Security Service

NSA is growing by leaps and bounds and is in need of skilled/experienced Facilities and Logistics professionals. NSA currently has several opportunities in Facility Project Management, Electricians, Carpenters, HVAC Mechanics, Property Administrative Officers, and many more.

Key Responsibilities

Perform logistics functions including serving as a POC for customers, resolving complaints, and accepting and documenting deliveries and accountable property. Solicit price quotes, verify funding, prepare documentation, maintain databases, and assist customers with logistics processes. Provide oral and written status updates to customers and statistical information to management and business units.

Position-specific duties may include one or more of the following: material disposal, property accountability, cargo movement, mail handling, transportation services, and/or travel program administration, assisting with food and retail services, or handling hazardous materials.

Requirements & Education

If qualifying with a degree, degree must be in Business, Logistics, or Facilities Management.

Which agency is hiring for this position?

This position is with National Security Agency/Central Security Service, Department of Defense.

What is the salary for this position?

The posted pay range is $35048 - $91815/yr.

What security clearance is required?

This position requires a Top Secret security clearance.

What is the application deadline?

Applications close on 2026-09-24.

Who is eligible to apply?

This position is open under the 'Fed Excepted' hiring path.