Logistics Services Officer - Mid Level (MD, TX)

National Security Agency; Fort Meade (MD); On-site; USD 76,000 - 133,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

National Security Agency is seeking experienced logisticians to support worldwide operations from its Fort Meade campus. You will manage vehicle assets, coordinate official travel, and provide welfare services while ensuring accurate inventory and timely shipments.

The role involves data analysis for resource management, supplier coordination, and customer support. Candidates should have a logistics background, strong problem-solving skills, and the ability to work in a demanding government

Qualifications

• High school diploma or GED with extensive logistics experience.
• Experience in customer service within a logistics environment would be advantageous.
• Relevant education credential may substitute for experience per policy.

Responsibilities

• Manage NSA-wide vehicle assets and procurement/maintenance funds.
• Coordinate official travel for NSA personnel.
• Provide support for cafeterias, welfare, and parking services.
• Handle inbound shipments: inspection, paperwork review, in-checking.

Skills

Customer Service

Accountability

Continual Learning

Resilience

Effective Communication

Decision Making

Problem Solving

Logistics

Education

High School Diploma

Associate’s Degree

Bachelor’s Degree

Job description

Responsibilities

• Managing NSA worldwide vehicle assets, to include the administration of funds for procurement and maintenance.
• Initiating and executing all travel needs in association with official travel performed in support of the NSA mission.
• Providing cafeterias and morale and welfare services support to the Agency workforce.
• Performing functions related to inbound shipments of materials received by the Agency, which include unloading trucks, inspecting material for damage, reviewing paperwork, and in-checking materials.
• Interacting directly with CONUS and OCONUS customers, acting as point of contact for any questions, status updates, complaints, concerns, etc. regarding any logistics function.
• Performing contract activities, including assignment as a Contracting Officer Technical Representative (COR/COTR).
• Assisting Agency employees with commuter and ridesharing options and parking, as well as official local travel requirements.
• Placing traffic cones, stanchions, and other forms of vehicle and customer controls along roadways and in parking lots, as required for projects or events.
• Staging and removing materials necessary to support Agency events.
• Working outdoor Agency events, often including walking or standing for extended periods of time, and extended duty hours.
• Providing support for all shipments, excess, and storage, and acknowledge all deliveries of accountable-property, and updating information in the centralized database to maintain database integrity.
• Performing statistical and graphical analysis on various aspects of resources management that could include the rate of execution of funding, size and cost, and success in obtaining appropriations for new program requests.
• Managing accountable property and assisting in performing yearly inventories.
• Providing superior customer service support to Agency customers.
• Performing on the spot troubleshooting and decision-making.
• Developing and completing spreadsheets; monitor statistics and formulate them into spreadsheets.

Job Summary

Do you have logistics experience and knowledge? NSA is looking for well-rounded, experienced logisticians that can meet and exceed customer expectations to meet mission objectives. Specific duties and assignments within Logistics will be dependent upon position availability at the time of candidate's clearance.

Qualifications

The qualifications listed are the minimum acceptable to be considered for the position. If qualifying with a degree, degree must be in a Logistics related field (for example, Purchasing, Supply Chain Management, Property, Cargo, Inventory Management, Transportation, Travel, Process Engineering, and Industrial Engineering). Relevant experience must include customer service and working in a logistics environment in at least one of the following areas: material disposal, property accountability, cargo movement, mail handling, transportation services, and/or travel program administration, assisting with food and retail services, or handling hazardous materials. FULL PERFORMANCE Entry is with a high school diploma or GED plus 9 years of relevant experience, or an Associate's degree plus 7 years of relevant experience, or a Bachelor's degree plus 5 years of relevant experience, or a Master's degree plus 3 years of relevant experience, or a PhD and 1 year of relevant experience.

Pay, Benefits, & Work Schedule

Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Salary Range: $75,776 - $133,142 (Full Performance) Salary range varies by location, work level, and relevant experience to the position. Training will be provided based on the selectee's needs and experience. Benefits: NSA offers a comprehensive benefits package. Work Schedule: This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. and 6:00 p.m. (flexible). DCIPS Trial Period: If selected for this position, you will be required to serve a two-year DCIPS trial period, unless you are a veterans' preference-eligible employee, in which case you are required to serve a one-year trial period. This trial period runs concurrently with your commitment to the position, if applicable. Before finalizing your appointment at the conclusion of your trial period, NSA will determine whether your continued employment advances the public interest. This decision will be based on factors such as your performance and conduct; the Agency's needs and interests; whether your continued employment would advance the Agency's organizational goals; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. If you do not receive certification for continued employment, you should receive written notice prior to the end of your trial period that your employment will be terminated and the effective date of such termination.

DCIPS Disclaimer

• VETERANS AND TRANSITIONING SERVICE MEMBERS** Thank you for your service! The National Security Agency (NSA) is part of the Defense Civilian Intelligence Personnel System (DCIPS). All positions at NSA are in the Excepted Service under Title 10, United States Codes (U.S.C.), Section 1601 appointment authority. Veterans' Preference In accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, "DoD Civilian Personnel Management System: Defense Civilian Intelligence Personnel System Employment and Placement," NSA applies veterans' preference, as defined by Section 2108 of Title 5, U.S.C., to eligible candidates. If you are claiming veterans' preference, you are required to provide acceptable documentation of your preference eligibility upon application. Acceptable documentation includes: - DD-214: "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions (Copy 4); OR - Certification of Service: A written document on letterhead from the appropriate branch of the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. The certification should include the military service dates, including the expected discharge or release date; AND - Standard Form 15 (SF-15) Application for 10-point Veteran Preference (http://www.opm.gov/forms/pdf_fill/sf15.pdf). If you are claiming a service-connected disability of 30 percent or more, the documentation you provide must specifically demonstrate this level of disability; AND - VA Letter of Disability (for 10pt and Sole Survivorship rating) You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center, or online (https://www.ebenefits.va.gov/). **Failure to provide sufficient documentation of veterans' preference eligibility may preclude NSA from identifying you as a preference eligible candidate during the hiring selection process.

Skills

The ideal candidate demonstrates the following:

• Customer Service
• Accountability
• Continual Learning
• Resilience
• Effective Communication
• Decision Making
• Problem Solving
• Teaming Knowledge and experience in one or more of the following is desired: General knowledge of logistics, supply chain management, warehousing, transportation.
• Skilled in working with people of all disciplines, grades, and competency levels and able to work in multiple databases simultaneously.
• Readiness to perform any of the logistics responsibilities as determined upon final job offer.
• Advanced knowledge of food service consulting, design, operations, and equipment, and ability to effectively communicate/collaborate with management, architects, engineers, and vendor partners.
• Warehouse duties to include sorting and moving materials, loading and unloading of materials and equipment.
• Ability to lift up to 70 pounds, and sit, stand, and walk for long periods of time.
• Automated systems (Desktop Systems, Navigation Systems, Internet/Intranet).

U.S. Citizenship is required for all applicants.

NSA is an equal opportunity employer and abides by applicable employment laws and regulations.

All applicants and employees are subject to random drug testing in accordance with Executive Order 12564.

Employment is contingent upon successful completion of a security background investigation and polygraph.

NSA is committed to providing reasonable accommodations to qualified applicants with disabilities during the application and hiring process.