Logistics Courier & Operations Specialist

Ascend Bank; Wallingford (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Ascend Bank in Wallingford, CT is seeking a Courier & Operations Support Specialist to ensure secure, timely transport of mail, documents, supplies, and branding materials between branches, corporate offices, external vendors, and mail channels. You will organize routes, maintain confidentiality, handle inventory, and support marketing transportation needs.

The position requires a valid driver’s license, ability to lift up to 40 pounds, and comfort working independently in a fast-paced

Qualifications

• Safely transport interoffice mail, documents, supplies, and branding materials between locations.
• Organize daily delivery routes to ensure timely service.
• Maintain confidentiality and secure handling of materials in transit.
• Coordinate with internal departments using Jira for tickets and fulfillment.
• Perform basic inventory checks and restock office supplies.
• Transport signage and promotional materials as needed.
• Sort and distribute daily incoming mail.
• Prepare outgoing mail for delivery via mail machine, FedEx/UPS.
• Process client deposits received by mail.
• Update address information when mail is returned.

Responsibilities

• Safely transport interoffice mail, documents, supplies and branding materials between branches, headquarters, external mail services, vendors and other designated locations.
• Organize daily delivery routes to ensure timely service.
• Ensure secure handling and confidentiality of all materials in transit.
• Communicate effectively with internal departments to coordinate delivery schedules and respond to service requests, using Jira as a ticketing and fulfillment platform.
• Perform basic inventory checks; place requests, distribute and restock office supplies and consumables across all locations, tracking inventory as needed.
• Support marketing initiatives by transporting signage, promotional materials and other assets as needed.
• Organize, sort, and distribute daily incoming mail.
• Organize and prepare outgoing mail for delivery (mail machine, certified letters, FedEx/UPS overnight mail).
• Scan and process client deposits received by mail.
• Process client service events that relate to printing and mailing documentation.
• Update insufficient address information in the system core when there is returned mail.
• Operate the company-provided vehicle in a safe, lawful, and courteous manner.
• Maintain cleanliness and report maintenance needs of the assigned company vehicle.
• Maintain accurate records of delivery activity and vehicle mileage as required.
• Support other Facilities or Operations tasks as assigned.
• Adapt schedule to accommodate bank holidays, special projects and urgent delivery needs.

Skills

Valid driving license

Clean driving record

High school diploma

Lift up to 40 pounds

Time management

Reliability

Attention to detail

Communication skills

Self-motivated

Jira familiarity

Education

High school diploma or GED

Tools

Jira

Mobile apps

Job description

Ascend Bank in Wallingford, CT is seeking a Courier & Operations Support Specialist to ensure secure, timely transport of mail, documents, supplies, and branding materials between branches, corporate offices, external vendors, and mail channels. You will organize routes, maintain confidentiality, handle inventory, and support marketing transportation needs.

The position requires a valid driver’s license, ability to lift up to 40 pounds, and comfort working independently in a fast-paced