Logistics Coordinator - Warehousing & Distribution

Expeditors International; Chesapeake, Northern (VA, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development-?

Job summary

Expeditors International is seeking a Logistics Coordinator for our Warehousing & Distribution team in Chesapeake, VA. This full-time role supports order processing, inventory control, and cross-functional coordination across warehouse operations and transportation teams.

You will maintain accurate records, assist customers, prepare documentation, and ensure on-time shipments while upholding company standards and service expectations in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with warehouse management systems, data entry, and Microsoft Office applications.

Responsibilities

• Process and enter customer orders accurately and timely.
• Coordinate inventory movements and shipping activities.
• Generate documentation for customer work orders and maintain records.
• Monitor shipments and communicate status updates to customers.
• Support invoicing, credits, and billing-related matters with internal teams.
• Act as liaison between warehouse operations and customers.

Skills

Customer service

Attention to detail

Multitasking

Warehouse management systems

Data entry

Tools

MS Office

WMS

Job description

Logistics Coordinator - Warehousing & Distribution

• Full-time

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Key Responsibilities

Order Management & Operations

• Process and enter customer orders accurately and timely.
• Generate all required documentation and information for customer work orders.
• Review orders for special handling requirements and customer-specific requests.
• Perform data entry related to receiving, put aways, inventory movements, order allocation, shipping, and cycle counts.
• Maintain accurate inventory records and process inventory transactions within the warehouse management system.
• Coordinate urgent and last-minute shipping requests with Transportation and Operations teams.
• Trace and monitor shipments, proactively communicating status updates and exceptions to customers.
• Receive inventory and ensure inventory records remain accurate and up to date.

Customer Service

• Serve as the primary contact for assigned customer accounts.
• Provide accurate and timely operational reports to customers.
• Run inventory and stock availability reports as needed.
• Respond promptly and professionally to customer inquiries regarding orders, shipments, inventory levels, invoices, and service issues.
• Communicate customer concerns and feedback to management, including potential service issues or dissatisfaction.
• Assist team members in supporting distribution accounts and customer requirements.
• Ensure customer requests are completed accurately and within service expectations.

Billing & Financial Accuracy

• Prepare and process customer invoicing through company systems.
• Conduct customer billing activities, including supporting documentation and backup records.
• Verify the accuracy of computer-generated invoices.
• Ensure timely and accurate billing of customers and vendors.
• Rate and audit domestic transportation invoices.
• Process credits and adjustments for returned merchandise when applicable.

Warehouse & Cross-Functional Coordination

• Provide warehouse personnel with all documentation and information required to complete receiving and shipping activities.
• Act as a liaison between warehouse operations and customers regarding account administration, shipment status, and inventory inquiries.
• Partner with office and finance teams regarding invoicing, credits, and billing-related matters.
• Maintain positive working relationships with customers, vendors, carriers, and internal stakeholders.

Inventory & Quality Control

• Maintain damage records, inventory discrepancy reports, and backorder logs.
• Monitor inventory activity and report issues as necessary.
• Ensure proper documentation and tracking of returned merchandise.
• Support inventory accuracy through timely transaction processing and record maintenance.

Administrative & Clerical Support

• Maintain account files and all documentation associated with customer orders.
• Maintain current account procedures and process documentation.
• Answer phone calls and respond to customer correspondence professionally.
• Support miscellaneous projects, reporting, research, and filing activities as assigned.
• Operate office equipment and systems necessary to perform job responsibilities.

Compliance & Problem Resolution

• Adhere to all company policies, Operational Process Standards (OPS), customer requirements, and applicable government regulations.
• Identify and ...
• Support continuous improvement initiatives and best practices within the operation.

• Strong customer service and communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with warehouse management systems, data entry, and Microsoft Office applications.
• Experience in distribution, logistics, transportation, or supply chain operations preferred.
• Ability to work effectively across departments and with external customers and vendors.

Please note, this opportunitydoes notsponsor work visas and hasno relocation assistance.

The pay range for this position is between $18.00 and $20.00 per hour.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Please note, this opportunitydoes notsponsor work visas and hasno relocation assistance.