Logistics Import Operations Coordinator

Expeditors; Folcroft (Delaware County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Pro

Growth opportunities within the salary

Job summary

Expeditors in the United States is seeking a detail-oriented Logistics Coordinator to ensure smooth freight processes and accurate data entry across our operating systems. You will track and trace Import shipments, coordinate with customers, and maintain strong relationships with suppliers to meet service standards.

The role emphasizes compliance with OPS and customer policies, proactive problem-solving, and effective communication in English.

Qualifications

• Bachelor's degree required or equivalent.
• Experience with air/ocean documentation is a plus.
• Strong communication and organization skills.
• Proactive and detail-oriented.

Responsibilities

• Ensure smooth and timely freight process flow.
• Enter data accurately into our operating system.
• Track and trace import files as required.
• Interact with customers to arrange international shipments.
• Maintain relationships with suppliers (airlines, carriers).
• Meet KPI standards and regulatory/compliance requirements.
• Oversee timely billing to customers and service providers.

Skills

Interpersonal skills

Organizational skills

Proactive

English fluency

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Job description

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Import files as required
• Use Workflows on daily basis
• Ensure timely delivery of freight to customers for Import shipments
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers' standard operating procedures are followed and updated
• Meet KPI standards, as per the company procedures
• Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

• Bachelor's Degree
• Understanding of air/ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Strong computer skills (Excel, Word, PowerPoint)
• Fluent in English

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus