Logistics Coordinator - Shipments & Asset Transfers

Family Entertainment Group; Itasca (IL); On-site; USD 54,000 - 66,000; Full time

Job summary

Family Entertainment Group (FEG) is seeking a Logistics Coordinator to oversee hands-on, point-to-point movement of shipments and equipment across all locations. You will obtain freight quotes from manufacturers and set up wrap‑and‑roll freight for asset transfers, reporting to the Parts & Service Manager.

This is an individual-contributor role; when volumes allow, you’ll assist the Parts & Service team with picking, packing, and service calls, helping to keep shipments on time and costs under

Qualifications

• 1–3 years of experience in logistics, freight coordination, shipping/receiving, or transportation coordination.
• Experience obtaining and comparing freight quotes; familiarity with LTL/FTL and wrap‑and‑roll freight preferred.
• Strong organizational skills with the ability to manage multiple shipments and deadlines at once.
• Clear, proactive verbal and written communication with carriers, vendors, manufacturers, and internal teams.
• Comfortable using basic computer and database tools (Excel, inventory or ERP systems).
• Willingness and ability to take on secondary duties, including picking/packing parts, fielding service calls, and general department support.
• Must be physically capable of lifting 50+ lbs and working in warehouse conditions.
• High school diploma or GED required; additional training in logistics or supply chain is a plus.

Responsibilities

• Coordinate all point‑to‑point logistics for shipments, equipment, and assets moving between manufacturers, corporate, and field locations.
• Obtain and compare freight quotes directly from manufacturers for shipments to individual locations, selecting the best combination of cost and transit time.
• Set up and coordinate wrap‑and‑roll freight for game and equipment transfers between locations.
• Book and schedule freight shipments for asset transfers between locations.
• Track shipments in transit and proactively communicate ETAs, delays, and exceptions to the field and Parts & Service Manager and affected locations.
• Prepare and review shipping documentation, including bills of lading, freight quotes, and tracking information, for accuracy.
• Negotiate rates and service terms with carriers and freight forwarders to control shipping costs.
• Maintain organized records of freight quotes, carrier contacts, and shipment history.
• Identify and recommend process improvements to reduce freight costs, transit times, and shipping errors.
• Assist with picking, packing, and shipping parts orders to field locations.
• Assist with receiving, organizing, labeling, and storing parts inventory, maintaining proper par levels.
• Take and route incoming service calls from field technicians.
• Assist field technicians with parts identification, handling, and ordering processes.
• Support monthly, quarterly, and annual inventory audits as needed.
• Assist with RMA (Return Merchandise Authorization) processing with manufacturers as needed.
• Provide general support to the Parts & Service department as directed by the Parts & Service Manager.

Skills

Logistics coordination

Freight quoting

Organization

Communication

Education

High school diploma or GED

Tools

Excel

ERP systems

Job description

Family Entertainment Group (FEG) is seeking a Logistics Coordinator to oversee hands-on, point-to-point movement of shipments and equipment across all locations. You will obtain freight quotes from manufacturers and set up wrap‑and‑roll freight for asset transfers, reporting to the Parts & Service Manager.

This is an individual-contributor role; when volumes allow, you’ll assist the Parts & Service team with picking, packing, and service calls, helping to keep shipments on time and costs under