Logistics Coordinator - Ocean Export Agent

Expeditors; Coraopolis (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Logistics Coordinator to join their Ocean Export Department. This entry-level position focuses on ensuring the timely and accurate movement of freight while providing exceptional customer service. The role involves interacting with customers, managing documentation for international shipments, and maintaining compliance with regulations. This dynamic firm offers a supportive work environment and excellent benefits, making it an ideal opportunity for those looking to grow in the logistics and supply chain field. If you're organized, proactive, and eager to learn, this could be the perfect fit for you.

Benefits

Paid Vacation

Health Plan

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Training and Development Program

Qualifications

• 6 months to 1 year experience in customer service or equivalent.
• Understanding of transportation documentation is a plus.

Responsibilities

• Ensure timely movement of freight and information.
• Provide exceptional customer service and data entry.

Skills

Customer Service

Effective Communication

Organizational Skills

Proficient in Outlook

Proficient in Excel

Proficient in Word

Proficient in PowerPoint

Fluency in English

Education

High School Diploma or Equivalent

Experience in Logistics

Tools

Operating System

Microsoft Office Suite

Job description

Logistics Coordinator - Ocean Export Agent

Company Description
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 350+ locations across six continents.

As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties And Responsibilities

• Interact with our customers in arranging their international export shipments.
• Provide outstanding, friendly customer service through daily communication with both internal and external customers.
• Ensure accurate and timely data entry into our operating system.
• Track and trace shipments as required.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client invoicing.
• Contribute to maintain strong relationships with suppliers (steamship lines, trucking companies, and others).
• Meet compliance at all times to regulations, including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies/requirements.

Qualifications

• Customer Service: 6 months to 1 year experience; or equivalent combination of education and experience.
• This position will sit in Moon Township, PA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
• Understanding of transportation documentation and terms is a plus.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Strong desire to learn.
• Proficient computer skills - Outlook, Excel, Word, PowerPoint.
• Fluent in English.

Additional Information
Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time.
• Health Plan: Medical, Prescription Drug, Dental and Vision.
• Life and Long Term Disability Insurance.
• 401(k) Retirement Savings Plan.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.

All your information will be kept confidential according to EEO guidelines.

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Transportation, Logistics, Supply Chain and Storage