Logistics Coordinator - Flexible Schedule

The Suddath Companies; Jacksonville (FL); Hybrid; USD 38,000 - 50,000; Full time

Job summary

The Suddath Companies in Jacksonville, Florida seeks a dedicated Customer Service Representative. This role involves providing proactive support to customers, coordinating shipments, and managing invoices. Ideal candidates will have 2+ years experience in logistics or transportation, along with strong communication and interpersonal skills.

Your responsibilities will include maintaining contact with clients, supporting customer onboarding, and ensuring adherence to quality standards. Work within a structured environment where team dynamics are emphasized and process improvements are encouraged.

Qualifications

• Directly supervises a team of 5–15 employees.
• Ability to manage multiple-party communications.
• Excellent time-management and prioritization skills.

Responsibilities

• Maintain consistent contact with clients and agents.
• Oversee all aspects of assigned orders.
• Support onboarding of new customers.

Skills

Customer service excellence

Inventory management procedures

Communication skills

Mathematics and accounting principles

MS Office proficiency

Education

High School Diploma or equivalent

Logistics and transportation courses

Job description

The Suddath Companies in Jacksonville, Florida seeks a dedicated Customer Service Representative. This role involves providing proactive support to customers, coordinating shipments, and managing invoices. Ideal candidates will have 2+ years experience in logistics or transportation, along with strong communication and interpersonal skills.

Your responsibilities will include maintaining contact with clients, supporting customer onboarding, and ensuring adherence to quality standards. Work within a structured environment where team dynamics are emphasized and process improvements are encouraged.