Logistics Coordinator - Customs Brokerage

Expeditors; Moon (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

Holiday pay

Health plan

401(k)

Employee stock purchase plan

Job summary

Expeditors is seeking a Customs Brokerage Support professional in the United States to help deliver exceptional customer service while ensuring accurate data entry and timely processing of customs files. You will support billing, learn import procedures, and assist with declarations in a fast-paced environment.

Candidates should have strong communication and organizational skills, English fluency, and an interest in a career in supply chain and logistics.

Qualifications

• Bachelor’s degree preferred; an equivalent combination of education and relevant experience will be considered.
• Strong interpersonal skills, including listening, understanding, and clear communication.
• Excellent organizational and prioritization skills with the ability to manage multiple tasks.

Responsibilities

• Deliver exceptional customer service through proactive and professional communication with internal and external customers.
• Ensure accurate and timely data entry into our operational system.
• Monitor and track customs files to ensure timely processing and visibility.
• Ensure accurate and timely client billing.
• Develop understanding of import customs procedures and apply this knowledge to meet customer requirements.
• Transfer customs declaration information into the customs entry system to allow for a valid declaration.
• Support verification, preparation, and submission of customs declarations to authorities.
• Maintain full compliance with all applicable regulations, policies, and industry requirements.
• Hours Monday - Friday 8:00 AM to 5:00 PM.

Skills

Customer service mindset

Attention to detail

Interpersonal skills

English fluency

Data entry speed

Time management

Education

Bachelor’s degree preferred

Job description

Join a global community that keeps the world moving.

The international logistics industry is a critical component of global trade, and at Expeditors, we play a key role in keeping it moving.

As a global logistics company headquartered in Seattle, Washington, Expeditors is a Fortune 500 organization with over 19,000 trained professionals across more than 350 locations spanning six continents. Our expertise in global supply chain management allows us to deliver customized solutions supported by seamless, integrated information systems.

At the core of our organization is a culture built on professionalism, leadership, and a collaborative, customer-focused environment—driving innovation and delivering exceptional service to meet the evolving demands of international trade.

Our Mission:

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Deliver exceptional customer service through proactive and professional communication with both internal and external customers.
• Ensure accurate and timely data entry into our operational system.
• Monitor and track customs files to ensure timely processing and visibility.
• Ensure accurate and timely client billing
• Develop a thorough understanding of import customs procedures and apply this knowledge to meet customer requirements and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration.
• Support the verification, preparation, and submission of customs declarations to the appropriate customs authorities.
• Maintain full compliance with all applicable customs regulations, company policies, and industry requirements.
• Hours Monday - Friday 8:00 AM to 5:00 PM
• Successful candidates must pass a background check

Qualifications

• Bachelor’s degree preferred; an equivalent combination of education and relevant experience will be considered.
• Strong interpersonal skills, including the ability to listen, understand, and communicate clearly and concisely to achieve positive outcomes.
• Excellent organizational and prioritization skills with the ability to manage multiple tasks effectively.
• Proficient computer skills.
• Interest in developing a career in supply chain management and logistics.
• Fluent in English

Reporting Structure

• Customs Brokerage Lead Agent, Supervisor and Manager

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Please note, this opportunity does not sponsor work visas and has no relocation assistance.

All your information will be kept confidential according to EEO guidelines.