Logistics Coordinator

Marten Transport, Ltd.; Wisconsin; On-site; USD 40,000 - 55,000; Full time

Job summary

A logistics company is seeking a Logistics Customer Service Rep to drive load count and revenue goals. The ideal candidate will handle customer negotiations, assist in pricing, and mentor new employees. Strong communication, organizational skills, and a college degree are preferred. Additionally, the role requires travel up to 10% of the time, highlighting the need for someone who can work efficiently under pressure while supporting the team's profitability.

Qualifications

• Excellent communication skills required.
• Strong organizational abilities with attention to detail.
• Must remain calm under pressure.

Responsibilities

• Drive load count, revenue, and margin goals.
• Negotiate pricing with existing customers.
• Identify new traffic lanes for potential growth.

Skills

Excellent verbal and written communications skills

Strong organizational ability

Problem-solving skills

Self-motivated

Negotiation skills

Computer experience

Education

College degree preferred

Previous experience in sales/marketing

Previous experience in trucking industry

Job description

Overview

Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC.

Responsibilities

• Drive daily and weekly load count, revenue and margin goals for a specific region.
• Develop current carrier base for consistent lane specific volumes.
• Negotiate pricing and solicit business from our existing customers to secure freight for our contracted carriers.
• Work directly with sales and management to assist in developing pricing for larger customers.
• Monitor EDI system for available freight. Make sure correct reason codes are included on all rejected shipments.
• Act as a mentor for new employees and assist in training as needed.
• Identify new traffic lanes for potential growth.
• Verify all carriers used meet Marten Transport Logistics, LLC safety standards.
• Meet departmental and personal profit margin goals.
• Travel up to 10% of scheduled time throughout the year.
• Work independently and as a cohesive member of a team to maximize Marten Transport Logistics, LLC profitability.
• Other duties as assigned by authorized personnel.

Abilities / Skills Required

• Excellent verbal and written communications skills.
• Strong organizational ability, detail oriented, ability to handle a fast pace work environment.
• Ability to solve problems efficiently and remain calm under pressure.
• Self motivated, with negotiation skills.
• Computer experience necessary: Windows and Excel or similar programs.

Physical Requirements

Ability to sit for extended periods of time. Manual dexterity for data entry, stooping, bending for filing, good listening and speaking ability.

Education / Training Required

College degree preferred along with previous experience in sales/ marketing. Previous experience in trucking industry a plus.