Logistics Coordinator

Marten Transport, Ltd.; Kansas; On-site; USD 45,000 - 55,000; Full time

Job summary

Marten Transport, Ltd. is looking for a Logistics Customer Service Rep to support growth by managing daily operations and negotiating with customers. The role requires excellent communication skills, strong organizational ability, and the capacity to solve problems under pressure.

Candidates with a college degree and experience in sales or the trucking industry will be preferred. This position involves independent work and collaboration to maximize profitability, alongside the ability to travel 10% of the year.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational ability and detail-oriented.
• Ability to solve problems efficiently and remain calm under pressure.
• Computer experience required: Windows and Excel or similar programs.

Responsibilities

• Drive daily and weekly load count, revenue and margin goals.
• Negotiate pricing and solicit business from existing customers.
• Monitor EDI system for available freight.
• Meet departmental and personal profit margin goals.

Skills

Excellent verbal communication skills

Strong organizational ability

Problem-solving skills

Self-motivated

Computer experience (Windows, Excel)

Education

College degree preferred

Job description

Purpose

Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC.

Responsibilities

1. Drive daily and weekly load count, revenue and margin goals for a specific region.
2. Develop current carrier base for consistent lane specific volumes.
3. Negotiate pricing and solicit business from existing customers to secure freight for our contracted carriers.
4. Work directly with sales and management to assist in developing pricing for larger customers.
5. Monitor EDI system for available freight and ensure correct reason codes are included on all rejected shipments.
6. Act as a mentor for new employees and assist in training as needed.
7. Identify new traffic lanes for potential growth.
8. Verify all carriers used meet Marten Transport Logistics, LLC safety standards.
9. Meet departmental and personal profit margin goals.
10. Travel up to 10% of scheduled time throughout the year.
11. Work independently and as a cohesive member of a team to maximize Marten Transport Logistics, LLC profitability.
12. Other duties as assigned by authorized personnel.

Abilities/ Skills Required

• Excellent verbal and written communication skills.
• Strong organizational ability, detail oriented, and ability to handle a fast-paced work environment.
• Ability to solve problems efficiently and remain calm under pressure.
• Self‑motivated with negotiation skills.
• Computer experience required: Windows and Excel or similar programs.

Physical Requirements

Ability to sit for extended periods of time. Manual dexterity for data entry, stooping, bending for filing, good listening and speaking ability.

Education / Training Required

College degree preferred along with previous experience in sales/marketing. Previous experience in the trucking industry is a plus.