IT Logistics/Warehouse Coordinator

USI Insurance Services; West Chester (Chester County); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Paid holidays

Career development

Job summary

USI Insurance Services seeks a warehouse associate to support daily warehouse operations and related computer services for USI offices and clients. You will welcome trucks, receive shipments, label merchandise, and prepare items for shipment while maintaining accurate records and adherence to procedures.

The role requires hands-on inventory system experience, strong organizational and communication skills, and the ability to work independently or in a team.

Qualifications

• Must have a valid driver’s license.
• Experience operating a forklift is preferred.
• Previous warehouse experience is required.
• Hands-on experience with inventory and logistics software.
• Good physical stamina and manual dexterity.
• Strong problem-solving abilities.
• Proficiency with MS Office; ServiceNow is a plus.
• Strong organizational, communication, and people skills.
• Ability to work both independently and in a team.

Responsibilities

• Welcome delivery trucks.
• Receive and track shipments.
• Embark merchandise in delivery trucks using appropriate tools.
• Handle fragile merchandise with care.
• Track and document shipment arrival/departure times.
• Tag and label merchandise.
• Label and stock merchandise by size, shape and type.
• Box, wrap and pack merchandise per procedures.
• Prepare all orders for shipment.
• Record and manage damaged merchandise.
• Operate merchandise management tools (e.g., forklift).
• Enter data in inventory and logistics software.
• Configure equipment for shipment and wipe configurations for reuse/disposal.
• Other duties as specified.

Skills

Valid Driver’s License

Forklift Operation

Warehouse experience

Inventory and logistics software

Physical stamina and dexterity

Problem solving

MS Office & ServiceNow

Organizational & communication skills

Teamwork & independence

Tools

Inventory management software

Job description

Description and Requirements

General Description: Responsible for providing computer services / support to USI offices and clients. This position's major responsibility area is to manage warehouse daily operations.

Responsibilities

• Welcome delivery trucks
• Receive and track shipments
• Embark merchandise in delivery trucks using appropriate tools
• Accommodate and carefully handle fragile merchandise
• Track and document exact shipment arrival and departure times
• Tag and label merchandise
• Label and stockpile merchandise according to size, shape, and type.
• Box, wrap and pack merchandise in accordance with relevant procedures and standards
• Prepare all orders for shipment
• Record and manage all impaired or damaged merchandise items
• Operate adequate merchandise management tools (for example, forklift)
• Enter data in inventory and logistics software programs
• Configure computer equipment for shipment and wipe configurations for reuse/disposal
• Other duties as specified

Cyber Security Job Responsibilities

• Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP)
• Keep up to date with security updates and improvements. Implement improvements as appropriate.
• Protect systems against unauthorized access by appropriately defining access.
• Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills And Abilities

• Valid Driver’s License
• Forklift Operation Certification will be considered an advantage
• Previous working experience as a Warehouse Worker
• Hands on experience with inventory and logistics software programs
• Great physical stamina and manual dexterity
• Problem solver
• Prior experience with; Microsoft Office and ServiceNow is a plus
• Strong organizational skills, excellent communication, and people skills
• Must be able to work independently and in a team environment

Why USI?

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

Deep Community Engagement

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace

Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
• Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
• Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
• Certified as a Great Place To Work two years in a row (2024-2025).

Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!

This is an hourly, non-exempt position starting at $21.63/ hour. Bonus eligible position with a target incentive of 5%.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .