Human Resources Liaison

USI Insurance Services; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Paid time off

Job summary

USI Insurance Services is seeking an HR Liaison to support the Human Resources department in Seattle. The role focuses on resolving employee issues, ensuring policy compliance, and handling onboarding activities.

You will coordinate with Payroll, manage files, and assist with a range of HR programs and regulatory requirements.

Qualifications

• Bachelor's Degree required, concentration in HR or Business Administration preferred.
• 1-2 years of Human Resources experience required.
• Certification in Human Resources (PHR or SHRM-CP) preferred, but not required.
• Competence in employee relations with strong communication skills.
• Ability to make recommendations to resolve problems and ensure policies are upheld.
• Comfort using Microsoft Office and Human Resources administration systems.

Responsibilities

• Provide guidance to resolve employee issues.
• Assist employees in complying with company policies.
• Research and respond to employee questions, escalating complex issues as necessary.
• Ensure company's compliance with internal policies, state and federal regulations.
• Coordinate with Payroll to execute accurate employee paychecks. Ensure accurate employee time reporting.
• Maintain compliant employee files, including processing information changes in online HR administration systems.
• Assist in managing FMLA, STD, LTD, and workers compensation claims.
• Facilitate company hiring activity and the onboarding process. Produce offer letters, conduct pre-employment checks and assessments.
• Communicate deadlines to employees to manage their benefits, performance and other annual responsibilities.
• Offboard terminating employees. Conduct exit interviews, gather property and correspond with state unemployment agency as needed.
• Assist HR leaders with managing violations of company policy.

Skills

Employee relations

Strong communication

Policy knowledge

Education

Bachelor's degree in HR or Business Administration

Tools

Microsoft Office

HRIS systems

Job description

General Description:

The HR Liaison provides support to the Human Resources department.

Responsibilities:

• Provide guidance to resolve employee issues.
• Assist employees in complying with company policies.
• Research and respond to employee questions, escalating complex issues as necessary.
• Ensure company's compliance with internal policies, state and federal regulations.
• Coordinate with Payroll to execute accurate employee paychecks. Ensure accurate employee time reporting.
• Maintain compliant employee files, including processing information changes in online HR administration systems.
• Assist in managing FMLA, STD, LTD, and workers compensation claims.
• Facilitate company hiring activity and the onboarding process. Produce offer letters, conduct pre-employment checks and assessments.
• Communicate deadlines to employees to manage their benefits, performance and other annual responsibilities.
• Offboard terminating employees. Conduct exit interviews, gather property and correspond with state unemployment agency as needed.
• Assist HR leaders with managing violations of company policy.

Knowledge, Skills and Abilities:

• Bachelor's Degree required, with a concentration in HR or Business Administration preferred.
• 1-2 years of Human Resources experience required.
• Certification in Human Resources (PHR or SHRM-CP) preferred, but not required.
• Competence in employee relations with strong communication skills.
• Ability to make recommendations to resolve problems and ensure policies are upheld.
• Comfort using Microsoft Office and Human Resources administration systems.

Why USI?

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage® , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise - the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

Deep Community Engagement

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we’re working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace

Our award-winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025).
• Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
• Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
• Certified as a Great Place To Work two years in a row (2024-2025).

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as 12 paid holidays .

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as 12 paid holidays .

This is a Paid Time Off/Paid Sick Leave eligible position, 18 days per year. This is a bonus eligible position with a target incentive of 5%.