Scrum Master

USI Insurance Services; United States; On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Employee wellness programs

401(k) plan

Job summary

A leading insurance brokerage firm in the United States is seeking an experienced individual for IT project coordination. The role focuses on Agile practices, facilitating Scrum processes, and ensuring project success through collaboration. Candidates should possess at least 3 years of IT experience and a Bachelor's degree. The position offers a competitive salary range of $80,000 - $95,000, bonus eligibility, and an array of benefits that appreciate employee growth and community engagement.

Qualifications

• 3+ years of IT and/or systems experience.
• Familiarity with Agile methodologies and practices.
• Able to manage multiple and rapidly changing priorities.

Responsibilities

• Coordinate cross-functional teams to improve technology solutions.
• Facilitate Scrum ceremonies and manage meetings.
• Monitor project progress and update stakeholders.

Skills

Agile practices

Team orientation

Communication

Education

Bachelor's degree or equivalent experience

Tools

SQL

Sales applications

Job description

General Description

Responsible for coordinating cross-functional teams on initiatives to improve technology solutions and streamline processes to drive efficiencies. Act in a facilitation role to support team to complete Scrum projects. Manage meetings, schedule Scrum ceremonies, identify and remove obstacles for team members and provide executive reports on progress.

Responsibilities

• Utilize a broad knowledge base of Agile practices to help create high performing teams. Includes user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), continuous integration, pairing, and information radiators.
• Facilitate meetings for idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving, and alignment.
• Address and resolve blocking issues for the team.
• Collaborate with Product Owners to maintain product backlogs, prioritize features, and refine user stories to maximize business value and customer satisfaction.
• Foster a culture of continuous improvement and innovation within the organization.
• Ensure Agile teams adhere to Scrum principles and participate in events to drive project success.
• Monitor project progress and provide timely updates to stakeholders.
• Serve as a liaison between the development team and internal departments. Facilitate communication and alignment of goals.
• Report any delay risks, dependencies, and product development evolution.
• Work with Agile Leaders to increase the effectiveness of the application within the organization.
• Adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.

Cyber Security Job Responsibilities

• Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP).
• Keep up to date with security updates and improvements. Implement improvements as appropriate.
• Protect systems against unauthorized access by appropriately defining access.
• Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills and Abilities

• 3+ years of IT and/or systems experience.
• Bachelor's degree or equivalent experience preferred.
• Familiarity with SQL a plus.
• Experience with insurance or sales applications and workflows a plus.
• Team orientation and hands-on approach.
• Able to manage multiple and rapidly changing, high visibility priorities and projects.

Nationality: US only; LI-JM4

Why USI?

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

Deep Community Engagement

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace

Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
• Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
• Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
• Certified as a Great Place To Work two years in a row (2024-2025).

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Salary Range: $80,000- $95,000. This is a bonus eligible position with a target incentive of 8%.