Logistics Coordinator

PLS Logistics Services; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

PLS Logistics Services is seeking a Logistics Coordinator to manage booking and scheduling of shipments while ensuring team profitability. The role demands strong negotiation skills and the ability to communicate effectively with team members and clients.

Candidates should be fluent in Mandarin and possess intermediate skills in Microsoft Office. Expect a dynamic work environment where you will support the training of new logistics staff and contribute to operational excellence.

Qualifications

• Fluent speaking Mandarin is a must.
• Intermediate skill level with Microsoft Office products.
• Ability to work in a collaborative team environment.

Responsibilities

• Coordinate booking and scheduling of shipments.
• Communicate directly with Account Executives.
• Negotiate carrier rates and ensure coverage of loads.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Fluent in Mandarin

Team collaboration

Multi-tasking

Education

Associate degree or equivalent

Job description

Summary of Essential Job Functions

• Booking & scheduling all shipments within the assigned Account Executive / team.
• Understand metrics that lead to team profitability including call center statistics, revenue and net revenue, variance to target, variance to max, load counts, etc.
• Direct communication with the Account Executives and Leadership team.
• Identify and solve capacity shortfalls within the team.
• Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments.
• Assign carriers to move shipments based on shipment information.
• Profitability: Choose carriers based on service levels and profitability targets.
• Negotiate carrier rates (under targets).
• Ensure all loads are covered that are expected to ship each day.
• Assist with the training and development of all new logistics coordinators and AET’s through shadowing, best practice sharing, and technical support.
• Maintain productive working relationships with customer representatives, motor carriers, and PLS employees.
• Monitor carrier performance and report carrier failures.
• Other duties as required by business needs or as assigned.

Minimum Requirements

• Intermediate skill level with Microsoft Outlook, Word and Excel.
• Must be fluent speaking Mandarin.
• Ability to work flexible schedule.
• Must exhibit the ability to work in a collaborative team environment.
• Ability to multi-task and understand how to prioritize workload in order of importance.

Minimum Qualifications

• Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience preferred.