Logistics Coordinator

Cardinal Heating, Cooling, Plumbing, & Electric; Town of Sun Prairie (WI); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance (65% covered)

401K with up to 4% company match

Uniform Allowance

Paid Continuing Education

Paid Holidays and PTO

Birthday PTO

Job summary

Cardinal Heating, Cooling, Plumbing, & Electric is seeking a Logistics Coordinator in Wisconsin to support field technicians by coordinating parts procurement, inventory communication, and delivery logistics. You will ensure technicians receive the correct parts and equipment to complete customer work efficiently.

The role emphasizes accurate inventory handling, cross‑team coordination, and timely order processing using Ply Inventory Management and ServiceTitan data, with a Monday–Friday

Qualifications

• High School Diploma or GED required.
• 1+ years of inventory or warehouse experience.
• Fast-paced customer service experience.

Responsibilities

• Take calls and texts from field technicians.
• Identify correct parts needed to complete jobs.
• Process field orders in Ply Inventory Management software.
• Create pick lists from call-in and text requests.
• Convert urgent field requests into pick lists in Ply.
• Determine the most efficient workflow to get parts to the field teams efficiently.
• Utilize GPS locations, ServiceTitan data, and vendor resources to coordinate deliveries.
• Create purchase orders for non-stock and out-of-stock items.
• Communicate with the Inventory Team using Teams and other approved tools.
• Verify physical quantities of inventory items when necessary.
• Dispatch Parts Runners to deliver parts and equipment to the field teams.
• Apply Purchasing and Inventory workflows and maintain accurate inventory records.
• Other duties as assigned.

Skills

Inventory software

MS Teams & Office

Customer service

Data entry & math

Cross‑department coordination

Multitasking

Education

High School Diploma or GED

Tools

Ply Inventory Management

ServiceTitan

Microsoft Teams

Job description

Job Summary

The Logistics Coordinator supports field technicians by coordinating parts procurement, inventory communication, and delivery logistics to ensure technicians receive the parts and equipment needed to complete customer work efficiently.

Benefits

• Medical Insurance:
  • Health: Up to 65% of the premium is covered by Cardinal
  • Dental: 50% of the premium is covered by Cardinal
  • Vision: 50% of the premium is covered by Cardinal
  • Life Insurance: $35,000 is covered by Cardinal
• 401K with an up to 4% Company Match
• Uniform Allowance
• Paid Continuing Education
• Paid Holidays and PTO
• Birthday PTO

Duties & Responsibilities

• Take calls and texts from field technicians
• Identify correct parts needed to complete jobs
• Process field orders in Ply Inventory Management software
• Create pick lists from call-in and text requests
• Convert urgent field requests into pick lists in Ply
• Determine the most efficient workflow to get parts to the field teams efficiently
• Utilize GPS locations, ServiceTitan data, and vendor resources to coordinate deliveries
• Create purchase orders for non-stock and out-of-stock items
• Communicate with the Inventory Team using Teams and other approved tools
• Verify physical quantities of inventory items when necessary
• Dispatch Parts Runners to deliver parts and equipment to the field teams
• Apply Purchasing and Inventory workflows and maintain accurate inventory records
• Other duties as assigned

Competencies for Success

• Practices extraordinary attention to detail
• Exceptional organizational abilities
• Strong communication and coordination skills
• Ability to prioritize multiple requests
• Organizes work into processes
• Utilizes time effectively
• Dependable and accountable
• Effective problem solver

Required Skills & Abilities

• Proficiency with inventory management or ERP software
• Strong working knowledge of Microsoft Teams and Office applications
• Extraordinary customer service skills
• Accurate basic math and data entry
• Ability to coordinate across multiple departments
• Ability to manager multiple priorities

Education & Experience

• High School Diploma or GED
• 1+ years of inventory or warehouse experience
• Fast-paced customer service expertise

Physical Demands

• Must be physically able to lift, lower, push, and pull objects of up to 50 lbs. unassisted
• Ability to stand and walk for extended periods of time
• Ability to climb ladders and use a pallet jack or hand truck
• Ability to work in variable warehouse temperatures

Work Schedule

• Generally, Monday-Friday 7:30am-4:00pm

Our Core Values

• Teamwork: Support the growth & development of team members to achieve personal & professional success
• Forward Thinking: Continuously educating ourselves to exceed the industry standard
• Customer First: Going the extra mile to exceed expectations
• Do What's Right: Uphold the highest standards of honesty & integrity
• Committed to Excellence: Focused on results & value high performance

Pay

• $26-$27/hour