Logistics Coordinator

US LBM; Springdale (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

Ridout Lumber and Meek’s, divisions of US LBM Holdings, LLC, is seeking a Logistic Coordinator to oversee freight and supply logistics, dispatch, and delivery coordination. You will respond promptly to customer inquiries, answer questions, and communicate any delays to ensure high levels of customer satisfaction.

The role focuses on safe operations, accurate manifests, and effective coordination with drivers, sales teams, and customers, with a strong emphasis on administrative excellence and

Qualifications

• High School Diploma or equivalent work experience required.
• Strong administrative and organizational skills.
• Excellent verbal and written communication.
• Experience with Excel, Word, Outlook preferred.
• Knowledge of supply management principles.
• Construction or building industry knowledge preferred.

Responsibilities

• Operate safely and coordinate freight and routes.
• Dispatch and load driver assignments and print manifests.
• Pre-call customers and inform them of delays.
• Coordinate transfers and schedule outside trucks as needed.
• Communicate with sales teams, drivers and customers.
• Monitor metrics and maintain records.
• Administer time clock management and DOT tasks.
• Maintain invoice records and filing system.
• Identify methods to streamline production processes.

Skills

Administrative skills

Customer communication

Conflict resolution

Attention to detail

Microsoft Excel

Microsoft Word

Outlook

Supply management principles

Construction knowledge

Education

High School Diploma or equivalent

Tools

GPS

Smartphone apps

Job description

Ridout Lumber and Meek’s combine over 150 years of trusted service and deep local relationships across Arkansas and Missouri to deliver top-tier building materials and customer-first solutions as part of the US LBM family. Build your future with us—where career advancement is supported through leadership development, cross-market opportunities, and a strong culture of growth.

A Brief Overview

As a logistic coordinator, customer satisfaction is a priority as it is critical to the success of the business. This position is responsible for overseeing and coordinating freight and supply logistics, shipping routes, and delivery to maximize efficiency and ensure customer satisfaction. Additionally, responding immediately to customer questions and complaints, and notifying them of any delays in the delivery schedule is essential to this position.

What You Will Do

• Operate safely.
• Dispatch.
• Print manifests.
• Pre-call customers.
• Load assignments for drivers and delivery helpers
• Schedule transfers.
• Communicate with sales team, drivers and customers regarding delivery functions or issues.
• Monitor metrics and error tracking.
• Provide excellent customer service.
• Fleet management.
• Driver file monitoring.
• Document scanning.
• Assist with checking out drivers, scheduling delivery changes, and DOT administrative tasks.
• Evaluate and identify methods and procedures to optimize and streamline production processes.
• Print and distribute work picks and consolidated work picks.
• Coordinate the use of outside trucks, trailers and transportation services, as needed.
• Administer all phases of time clock management.
• Maintain invoice records, post corrections, maintain filing system.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company's commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or equivalent work experience required.

Skills And Abilities

• Strong administrative skills.
• Ability to effectively and professionally communicate with customers, other employees and supervisors using verbal and written skills.
• Ability to deal constructively with conflict and recognize potential problems.
• Good organizational skills and attention to detail.
• Strong Microsoft Excel, Word, and Outlook skills.
• Knowledge of supply management principles and practices.
• Knowledge of construction or building industry preferred.
• Proficiency with or ability to learn current technologies (e.g. Smartphone, GPS and other necessary business applications.)

Click Here for Information Regarding Our Benefits

Ridout Lumber and Meek’s, Divisions of US LBM Holdings, LLC are equal opportunity employers. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.