Logistics Coordinator

Christensen; Richland (WA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan

Paid time off

Parental Leave

Employee Assistance Program

Employee Recognition Program

Employee Referral Bonus

Job summary

Christensen in Richland, WA seeks a Logistics Coordinator to manage fuel inventory, take orders, and allocate drivers for efficient deliveries. You’ll work with pricing, supply, and operations to optimize routes while ensuring safety and compliance.

A strong customer service background and DOT knowledge are valued as you coordinate multiple business units and adapt to daily demands. The role is on-site in Richland, offering hourly pay with benefits.

Qualifications

• High School diploma or higher required.
• Experience with data entry and MS Office.
• Background in customer service and dispatch/logistics.
• Familiarity with WA/OR/ID/NV/UT delivery areas and DOT rules.

Responsibilities

• Maintain fuel inventory for Keep Full locations and manage orders.
• Coordinate transport loads for Retail, Commercial, External units.
• Monitor routes, schedules, and driver assignments to maximize efficiency.
• Communicate changes to stakeholders; report incidents and KPI results.
• Support safety and compliance guidelines in daily operations.

Skills

Microsoft Office

Data entry

Customer service

Dispatching

Logistics

Delivery area knowledge

DOT compliance

Education

High School diploma or higher

Job description

Job Details

Location: Richland Office 071,024-00 - Richland, WA 99352, Salary Range: $25.00 - $30.00 Hourly

Significant Activities & Deliverables

• Maintain fuel inventory for all Keep Full (Inventory Managed) locations
• Take all fuel orders for transport loads from customers and internal salesmen alike for the Retail Fuels, Commercial, External and Unbranded business units
• Understand and manage allocation distribution and requests, working alongside the supply and pricing team to ensure both pricing and branding needs are met
• Follow daily market changes to capture the best price
• Monitor the Motive system in order to track trucks and hours of service
• Work alongside the operations team to accommodate all maintenance schedules while remaining on time in full
• Utilize independent judgment to assign drivers to trucks and routes to maximize operational efficiency, customer satisfaction, and overall profitability, all while adhering to safety requirements
• Exercise discretion while managing schedule changes due to driver absences, business changes, and/or vehicle maintenance
• Adjust assignments and routes as needed, communicating changes to appropriate stakeholders both internal and external
• Report any service failures to the Logistics Manager with an incident report and or Salesforce report and send communication to the Stakeholders affected
• Serve as primary point of contact for drivers and troubleshoot concerns
• Manage and accelerate onsite emergencies reported by drivers to the appropriate parties in compliance with company, environmental, health, safety and security guidelines
• Log and report emergency delivery details
• Review and analyze previous day deliveries to all customers to ensure routes were adhered to and efficiency levels were met or exceeded
• Remain flexible to schedule needs, including covering extra shifts when other team members are out on vacation or sick
• Collaborate with the OAC team to accomplish the Wholesale Fuel Customer Value Proposition
• Collaborate with the Territory Managers to increase transaction level profitability
• Participate in frequent 1:1s with the Logistics Manager
• Participate in Team Huddles in an engaging fashion understanding KPIs and scorecard performance
• Complete a Performance Planner that supports the Common Carrier Business Units annual goals
• Utilize Third Party Carriers while staying compliant with COIs and authorizations to meet business needs where internal fleet lacks capacity
• Help to onboard customers to adhere to the Logistics SLA
• Assign and manage accessorial fees and pricing changes as needed
• Other duties as assigned

Leadership & Team Reach

This position requires coordination with many Christensen team members, as well as outside parties such as customers, vendors, and suppliers. While this position does not directly manage others, Logistic Coordinators are expected to lead by example, and consistently deliver a high level of customer service to internal and external customers.

Skills & Qualifications

• High School diploma or higher
• Data entry experience.
• Excellent computer skills, including Microsoft Office
• Customer service background.
• 2-5 years of dispatching, logistics, or similar experience
• Knowledge of delivery area (WA, OR, ID, AZ, NM, NV & UT).
• DOT compliance experience a plus

Physical & Mental Demands

• Regularly required to talk and hear
• Requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• Lift and/or move items over 50 pounds
• Vision abilities such as close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Company Offered Benefits

Health Insurance Benefits:

• Medical, Dental, Vision, plus Ancillary Plans.
• Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.
• Company provided long term disability and up to $50,000 of life insurance.

• 401(k) plan with a generous company contribution.
• Paid time off in addition to 7 company paid holidays.
• Parental Leave Program.
• Employee Assistance Program.
• Employee Recognition Program.
• Employee Referral Bonus Program.