Logistics Coordinator

WaterFleet, LLC; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

WaterFleet, LLC seeks a Logistics Coordinator in San Antonio to handle logistics, routing, and planning. In this full-time role, you will utilize various software platforms for operational efficiency and ensure customer satisfaction through excellent service. Ideal candidates exhibit strong organizational and technical skills, and thrive in a fast-paced environment. With a competitive salary and numerous benefits, this position supports the dynamic needs of the mobile water and wastewater management industry.

Benefits

Company Paid Life Insurance

Medical/Dental/Vision Insurance

Flexible Spending Account (Medical & Dependent Care)

Disability Insurance (Short & Long Term)

Paid Time Off (PTO)

Employee Assistance Program

Retirement Plan

Paid Holidays

Qualifications

• Familiarity with control and CRM software/applications.
• Strong organizational, planning, and leadership skills.
• High level of dispatching skills in industrial settings.

Responsibilities

• Utilize control software to ensure operational functionality.
• Create daily schedules/work orders for maintenance.
• Respond to incoming service requests promptly.

Skills

Customer Service

Technical Decision-Making

Organizational Skills

Adaptability

Time Management

Education

High School Graduate or GED (College Degree preferred)

Tools

SCADA

ServiceMax

MS Excel

Job description

1 month ago Be among the first 25 applicants

Job Description

Logistics Coordinator

General Information

Title: Logistics Coordinator

Status: Full-time, Exempt

Location/Site: San Antonio, Corporate Office

Hours: 4 days on/4 days off, 6:00 am 6:00 pm

Pay: Bi-Weekly

Reports to: Operations Supervisor

Supervisory Responsibility: None

Company Overview

Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through pioneering technology and exceptional talent. Weve built our company on the core values of Respect, Quality, Teamwork, Health/Safety, Radical Innovation and are seeking like-minded people to propel our growth. If you are a highly qualified individual who enjoys working in a fast-paced environment, please review the following:

Position Overview

The Logistics Coordinator will be an integral part of our Bridge team. To be successful in this position, the individual will be reliable, have good judgement and strong technical decision-making skills to investigate and solve problems that support our customers and the company. As a Logistics Coordinator, the individual will primarily serve as a logistics, routing, and planning resource for our field personnel. This position also provides great customer service skills to handle customer requests, complaints, and issues. This roles primary focus will be to provide both internal and external support by being a flag bearer for WaterFleet's core values.

Responsibilities

• Utilize control software such as SCADA to ensure the mobile water and wastewater systems remain functional while in operation.
• Use CRMs such as ServiceMax to assign work orders and log detailed data about support services.
• Perform the required service assignments in the budgeted time and reports reason for any discrepancies.
• Adhere to the procedures for monitoring, reporting, troubleshooting, and development of work orders.
• Respond to incoming service requests and deploy available company resources for maintenance for the company's mobile water systems.
• Monitor all field service personnel's locations, work status, and schedules to ensure all service requests are handled in a timely manner.
• Monitor all field personnel's hours of operation, service, and availability, to support proper adherence to the company's fatigue management protocols.
• Ensure that all field service personnel are adhering to approved standard operating procedures related to the various activities they are dispatched to handle.
• Ensure that the customers expectations are met for all equipment performance and maintain good will for future business.
• Create daily schedules/ work orders for remote and on-site systems maintenance and repairs.
• Holding team (A or B) members accountable.
  
  

Requirements

• High School Graduate or GED (College Degree preferred).
• Valid drivers license and clean driving record (no more than 2 in 3 years).
• Acceptable background check and clear of DWI convictions on record for the last 5 years.
  
  

Qualifications

• Familiarity with control and CRM software/applications such as ServiceMax, SCADA, MS Excel etc.
• Passion being an integral part of a growing company and providing constructive feedback to improve processes.
• Great Customer service and Interpersonal skills to interact extensively with customers and staff.
• High level of dispatching skills in a heavy equipment, rental, dealership, and or other industrial type setting.
• Strong organizational, planning, and leadership skills.
• Adaptability skills to work in a fast-paced/ changing work environment.
• Strong emotional intelligence skills to handle difficult situations with tact and maintain composure in adverse situations.
• Prioritization skills to meet all deadlines associated with time sensitive work.
• Basic computer skills to type and provide data analysis/ reports using excel and other software systems.
• Exposure/ certification training in safe operations in oil field or other industrial operations.
  
  

Supervisory Responsibility

• None
  
  

Americans With Disabilities/Specifications/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift up to 25 pounds. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Additional Notes

WaterFleet, LLC is an E-Verify employer, and queries all newly hired employees through the internet-based verification program operated by the Department of Homeland Security and Social Security Administration.

Benefits

• Company Paid Life Insurance
• Medical/Dental/Vision Insurance
• HRA and HSA
• Flexible Spending Account (Medical & Dependent Care)
• Disability Insurance (Short & Long Term)
• Employee Assistance Program
• Retirement Plan
  
  

Time Off

• Paid Time Off (PTO)
• Personal Time Off (PLT)
• Eight (8) Company Paid Holidays
  
  

Pay Frequency

• Bi-Weekly (26x/year)
  
  

Company Website: https://www.waterfleet.com/who-we-are/

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Air, Water, and Waste Program Management

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