Logistics Coordinator

Lee Hecht Harrison Nederland B.V.; Richmond (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Lee Hecht Harrison Nederland B.V. in the Richmond area seeks a Logistics & Account Coordinator to thrive in a fast-paced operations environment.

The role blends logistics coordination, order management, customer support, and account administration, with daily activities impacting customer satisfaction and business performance. The ideal candidate stays organized, manages multiple priorities, and serves as a key contact between customers, vendors, and internal teams.

Qualifications

• High school diploma or equivalent required.
• Experience in logistics, transportation, customer service, or account coordination preferred.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to learn new systems and software quickly.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Effective verbal and written communication skills.
• Ability to manage competing priorities in a deadline-driven environment.
• Comfortable working onsite in a team-oriented setting.

Responsibilities

• Coordinate outbound shipments and assist with transportation scheduling to support on-time deliveries.
• Monitor inventory and shipment activity, communicating updates and resolving delivery-related issues.
• Serve as a primary contact for customers regarding order status, product availability, and shipment timelines.
• Enter and maintain customer orders with accuracy throughout fulfillment.
• Support customer accounts by responding to inquiries and maintaining account information.
• Track open orders, identify obstacles, and communicate solutions.
• Maintain records of orders, logistics activities, and shipment documentation.
• Generate reports related to inventory movement, order tracking, and account activity.
• Use project management tools to organize workflows and priorities.
• Collaborate with operations, sales, customer service, and logistics to meet goals.
• Suggest process improvements to enhance efficiency and service levels.
• Ensure deadlines are met while delivering high levels of customer support.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Organizational skills

Time management

Communication skills

Problem solving

Onsite work

Education

High school diploma

Tools

Asana

Job description

LHH is partnering with a growing organization in the Richmond area to identify a Logistics & Account Coordinator who thrives in a fast-paced operations environment. This position offers a blend of logistics coordination, order management, customer support, and account administration. The ideal candidate enjoys staying organized, managing multiple priorities, and serving as a key point of contact between customers, vendors, and internal teams.

This is an excellent opportunity for someone looking to build a career in supply chain, logistics, customer service, or account coordination while gaining exposure to daily operational activities that directly impact customer satisfaction and business performance.

Responsibilities

• Coordinate outbound shipments and assist with transportation scheduling to support on-time deliveries.

• Monitor incoming inventory and shipment activity, communicating updates and resolving delivery-related issues as they arise.

• Serve as a primary point of contact for customers regarding order status, product availability, and shipment timelines.

• Enter and maintain customer orders while ensuring accuracy throughout the fulfillment process.

• Support customer accounts by responding to inquiries, providing follow-up, and maintaining accurate account information.

• Track open orders, identify potential obstacles, and proactively communicate solutions.

• Maintain detailed records of orders, logistics activities, customer interactions, and shipment documentation.

• Generate reports related to inventory movement, order tracking, and account activity.

• Utilize project management and collaboration tools to organize workflows and task priorities.

• Partner with operations, sales, customer service, and logistics teams to support overall business goals.

• Contribute ideas and process improvements that enhance efficiency, service levels, and operational performance.

• Ensure deadlines are met while delivering a high level of customer support.

Requirements

• High school diploma or equivalent required.

• Previous experience in logistics, transportation, customer service, account coordination, order processing, supply chain, or a related field preferred.

• Proficiency with Microsoft Outlook, Word, and Excel.

• Ability to learn new systems and software platforms quickly.

• Strong organizational and time management skills.

• Excellent attention to detail and accuracy.

• Effective verbal and written communication skills.

• Ability to manage competing priorities in a deadline-driven environment.

• Strong problem-solving and follow-up abilities.

• Comfortable working onsite in a team-oriented setting.

Preferred Qualifications

• Experience supporting customer accounts or coordinating product orders.

• Background working with logistics, inventory, shipping, or distribution activities.

• Familiarity with project management tools such as Asana or similar platforms.

• Experience preparing reports and maintaining operational documentation.

Job Information

Employment Type: Contract to Hire

Job Site Location: Richmond, CA

Work Arrangement: Fully Onsite

Schedule: Monday-Friday

Salary Range: $20.00-$24.00 per hour

Pay Details: $20.00 to $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.