Logistics Coordinator

Sojo Industries; Langhorne (Bucks County); On-site; USD 42,000 - 60,000; Full time

Job summary

Sojo Industries in Langhorne seeks a Logistics Coordinator to own the daily Open Dock schedule, coordinating inbound and outbound appointments across shipping and receiving doors to keep production moving.

You will serve as the primary contact for customers and carriers, ensuring dock availability aligns with production priorities and customer delivery windows. This role requires clear communication and a proactive approach in a dynamic warehouse setting.

Qualifications

• Scheduling experience in logistics, dock scheduling, dispatch or transportation coordination.
• Calm under pressure in a fast-moving warehouse environment.
• Strong communication across production, warehouse, planning and carriers.
• Team-oriented, collaborates across multiple teams.
• Detail-oriented with high-volume appointment management.
• Proficient with scheduling software, Excel, and email coordination.
• Proactive problem solver to identify bottlenecks before escalation.

Responsibilities

• Own and manage the daily Open Dock platform schedule for inbound and outbound appointments.
• Schedule inbound repack WIP deliveries with production and planning to keep lines running.
• Coordinate outbound finished goods shipments with warehouse to meet customer windows.
• Serve as primary contact for customers and carriers for dock appointments and conflicts.
• Maintain daily communication with production, warehouse, and planning on priorities and changes.
• Track dock appointment compliance and flag delays; report recurring issues to leadership.
• Perform other duties as assigned.

Skills

Scheduling experience

Calm under pressure

Strong communication

Team-oriented

Detail-oriented

Tech-comfortable

Problem solver

Tools

Open Dock platform

Excel

Job description

The Logistics Coordinator owns the daily dock schedule at Sojo Industries' Langhorne facility, managing inbound and outbound shipping and receiving appointments through the Open Dock platform. This role is the connective tissue between production, warehouse, and planning teams

ensuring repack WIP arrives on schedule to keep production running, and that customers can secure the dock appointments they need to deliver WIP and ship finished goods on time. Success in this role means a dock schedule that runs smoothly, few conflicts or delays, and strong day-to-day communication across every team that touches the dock.

Responsibilities

• Own and manage the daily Open Dock platform schedule, coordinating inbound and outbound appointment slots across all shipping and receiving doors.
• Work directly with production and planning to schedule inbound repack WIP deliveries, ensuring materials arrive on time to keep production lines running.
• Coordinate with the warehouse team to schedule outbound finished goods shipments, confirming dock availability aligns with customer pickup and delivery windows.
• Serve as the primary point of contact for customers and carriers requesting dock appointments, resolving scheduling conflicts and confirming appointment details.
• Maintain daily communication with production, warehouse, and planning to align on priorities, changes in production schedules, and shifting delivery needs.
• Track dock appointment compliance and utilization, flag scheduling conflicts or delays early, and report recurring issues to operations leadership.
• Perform other duties as assigned

What you bring:

• Scheduling experience background in logistics, dock scheduling, dispatch, or transportation coordination.
• Calm under pressure able to pro fast-moving warehouse environment
• Strong communication comfortable coordinating daily across production, warehouse, planning, and external carriers/customers.
• Team-oriented works well cross-production and warehouse teams.
• Detail-oriented able to manage a high volume of daily appointments without dropping details.
• Tech-comfortable proficient with scheduling software, Excel, and email-based coordination.
• Problem solver proactively ident bottlenecks before they escal

Nice to Have:

• Direct experience with Open Dock or a similar dock/appointment scheduling platform.
• Experience in a warehouse management system (WMS) environment, such as Manhattan.
• Prior experience in contract manufacturing, co-packing, or 3PL operations.
• Familiarity with inbound/outbound freight coordination in a high-SKU environment.

Physical & Work Environment:

• Primarily an office/desk-based role within a warehouse and production facility.
• Requires regular walking to and from dock and warehouse areas to coordinate with teams in person.
• Standard business hours, with occasional early morning or evening coordination depending on shift coverage needs.
• Exposure to a warehouse environment moderate noise, forklift traffic, and varying temperatures near dock doors.
• Occasional light lifting (up to 15-20 lbs).
• Primary work environment includes both an office setting and regular active presence on the warehouse floor.