Logistics Coordinator

Verst Logistics; Kentucky; On-site; USD 42,000 - 62,000; Full time

Job summary

Verst Logistics in Walton, KY seeks a Logistics Coordinator to manage the movement of goods from suppliers to customers. You will plan shipments, track performance, and resolve issues with a focus on efficiency and service quality.

Ideal candidates have at least 2 years of experience in Transportation Management Systems and brokerage interactions, strong communication skills, and the ability to multitask in a fast-paced environment. This role is office-based with typical business hours.

Qualifications

• 2 years of experience in logistics coordination or related role.
• Excellent interpersonal and communication skills, written and verbal.
• Ability to prioritize, organize and handle multiple tasks in a fast-paced office environment.
• Professional, customer-friendly attitude and the ability to work efficiently.

Responsibilities

• Coordinate and manage movement of goods from suppliers to customers.
• Plan and track shipments; resolve issues that arise.
• Negotiate rates with customers and carriers to meet targets.
• Maintain relationships with customers and partners to ensure satisfaction.
• Manage appointments and on-time performance with shippers and carriers.
• Identify additional business opportunities with assigned accounts.
• Update the transportation management system with information from customers, shippers, and carriers.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Customer service orientation

Tools

Microsoft Office

TMS

Job description

Transportation, Brokerage - VB1

300 Shorland Dr

Walton, KY 41094, USA

Description

Job Title: Logistics Coordinator Department:Effective Date:

Grade: Transportation5.2023

Reports To: Working Conditions:FLSA:Exempt

Position is not routinely exposed

to adverse environmental conditions.

Typical office environment.

Direct Reports: N/A

Position Summary

Ensures the efficient operation of the supply chain by coordinating and managing the movement of goods from suppliers to customers. Plan and track shipments and resolve any issues that arise. Strong organizational skills, attention to detail, and the ability to multitask are essential for this role.

Duties and Responsibilities

Essential Functions

• Exercise discretion in the negotiation of rates with customers and carriers to meet or exceed targeted net margin per month on assigned accounts.


• Build and foster positive relationships with customers and resolve service issues using independent judgment and discretion to ensure customer satisfaction.


• Identify and solicit additional business opportunities with assigned customer accounts.


• Handle very high telephone call and email volume in a courteous and efficient manner.


• Schedule and manage appointments and on-time performance with shippers, receivers, and carriers.


• Locate and arrange approved carriers to cover customer loads, and manage timeliness of loading and unloading.


• Strive for continuous improvement, identify existing or potential issues and assist in corrective action.


• Update and maintain transportation management system with all information received from customer, shipper and carrier.

Marginal Functions

• Assist in accounts receivable collections efforts.


• Ability to work a flexible schedule, rotating after hours, weekend and holiday coverage based on customer requirements.


• Ability to simultaneously operate multiple telephone lines.

Job Specifications

• 1. 2 years of experience.


• 2. Excellent interpersonal and communication skills, written and verbal.


• 3. Ability to prioritize, organize and handle multiple tasks in a fast-paced office environment.


• 4. Ability to work efficiently with a professional, customer friendly attitude.


• 5. Intermediate computer skills using Microsoft Office and software applications, and accurate typing skills.

Qualifications

Experience

Required

• 2 years: TMS (Transportation Management System) - any


• 2 years: Transportation Management/Brokerage Experience

Preferred

• 2 years: Truckload and LTL experience


• 2 years: Customer Service

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.