Logistics Coordinator

Broadway National Group; Hauppauge (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Company paid Group Term Life Insurance

401 (k) Retirement savings plan (company match)

Paid vacation and sick/personal time

Job summary

Broadway National Group in Hauppauge, New York, is seeking a Dispatch Coordinator to manage service calls and logistics for high-profile clientele. The ideal candidate will have experience in dispatching and excellent multitasking abilities.

This role offers a family-oriented work environment with extensive training and growth opportunities. Benefits include medical, dental, 401(k) matching, and paid time off. Join a rapidly growing company that values diversity and supports employee development.

Qualifications

• Previous experience in dispatching or logistics coordination.
• Strong multitasking skills to manage multiple priorities.
• Excellent problem-solving and critical-thinking abilities.

Responsibilities

• Schedule and prioritize service calls to minimize downtime.
• Dispatch work assignments to technicians based on skillset.
• Monitor job progress and ensure tasks are completed on schedule.

Skills

Multitasking

Problem-solving

Communication

Organizational skills

Tools

Microsoft Outlook

Internet-based tools

Job description

Our Family

Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.

Job Responsibilities

• Efficiently schedule and prioritize service calls to minimize downtime and maximize productivity.
• Dispatch and delegate work assignments to technicians based on skillset, availability, and job urgency.
• Monitor job progress and maintain consistent follow-up to ensure tasks are completed on schedule.
• Track material, verify availability, and follow up on lead times to keep projects on track.
• Communicate daily with technicians, customers, and internal departments to ensure seamless operations.
• Update and maintain scheduling calendars and logs.
• Assist with troubleshooting logistical issues as they arise and implement solutions quickly. (some trade background preferred)
• Utilize internet-based tools, Microsoft Outlook, and internal systems for scheduling and communication.
• Maintain a high level of accuracy in data entry and documentation.
• Help scheduling vehicle maintenance for our technicians.

Job Qualifications

• Previous experience in dispatching, logistics coordination, or a related scheduling role.
• Strong multitasking skills with the ability to manage multiple priorities simultaneously.
• Excellent problem-solving and critical-thinking abilities.
• Skilled in delegating tasks effectively and communicating clearly with technicians.
• Knowledge of material tracking, ordering processes, and lead-time management.
• Proficiency with the internet, Microsoft Outlook, and basic computer applications.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and stay calm under pressure.

Benefits

• Medical, Dental and Vision
• Company paid Group Term Life Insurance
• 401 (k) Retirement savings plan (company match)
• Paid vacation, sick/personal time, and floating holidays
• Paid Holidays

Why Broadway?

We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only provide exceptional customer service to our clients, but also to create an environment where employees flourish.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.