Logistics Coordinator

Bender, Inc; Exton (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision insurance

Short-term and long-term disability

Health Care and Dependent Care FSA

Life Insurance

401(k) Plan with Safe Harbor

Employee Assistance Program

PTO and holidays

Parental Leave

Flexible Work Schedules

Job summary

Bender Inc. is seeking a Logistics Coordinator to optimize freight decisions and coordinate carriers, aligning production, warehouse, suppliers, and customers.

You will manage quotes, booking, cost control, compliance, and continuous improvement while supporting manufacturing logistics. 5+ years shipping experience and manufacturing background preferred.

Qualifications

• Associate degree in business management, logistics or finance preferred.
• 5+ years shipping and logistics experience.
• 2+ years in a manufacturing environment.
• MS Office, shipping software (World Ship) and SAP or similar ERP.
• Ability to perform basic math and read a tape measure.
• Flexibility with changing priorities and multitasking.

Responsibilities

• Freight planning and execution control for inbound and outbound shipments.
• Manage carrier quotes and booking based on cost, service, and risk.
• Coordinate with Shipping, Production and Customer Service to ensure delivery alignment.
• Own freight cost control, daily freight audit and invoice validation.
• Identify cost-reduction opportunities and support rate negotiations.
• Handle shipment exceptions and drive corrective actions.
• Ensure domestic and international documentation compliance.
• Cross-functional interface between carriers, warehouse, supply chain and customer service.
• Provide regular KPI reporting to leadership.

Skills

Shipping & logistics experience

Math and measurement

Multitasking

Education

Associate degree in business management, logistics or finance

Tools

World Ship

3PL Shipping portals

ERP systems (SAP)

MS Office

Job description

Description

Coordinate shipments. Keep operations moving. Build your career with a family-owned company.

About Bender

For over 80 years, Bender has been a market leader in providing electrical safety equipment to industries worldwide. Our wide portfolio of cutting-edge products ensure that people, equipment, and facilities worldwide are protected with the latest in electrical safety technology. Our worldwide network of over 70 offices, representatives, and partners offer comprehensive product, application, and technical support.

Bender's core competence is electrical safety. With expertise in virtually every industry, Bender provides both the products and knowledge to meet the demands for customer-specific solutions. Always on the cutting edge, our portfolio of electrical safety solutions focus on a wide range of industries, from mainstay industries such as hospitals, mining, and manufacturing, to newly developed industries such as solar, wind, and electric vehicles. Our ongoing research and development in virtually all industries ensures that no matter the application, you can count on Bender to be your partner in electrical safety.

Benefits

At Bender Inc. we believe in providing a generous benefits package to our employees to help cover the always rising medical costs and keep their out of pocket spend very low. Bender Inc. covers 100% of insurance premiums for Medical, Dental, and Vision for eligible employees and their qualifying dependents. The benefits we offer to our employees include:

• Medical Coverage: Choose between a fully covered HDHP with H.S.A or a Buy-Up Plan, both paired with an HRA.
• Dental and Vision Insurance
• Short-Term and Long-Term Disability
• Health Care and Dependent Care Spending Account (FSA)
• Life Insurance (with optional upgrades)
• 401(k) Plan with 3% Safe Harbor Contribution
• Employee Assistance Program
• Generous PTO, Vacation and 12 paid Holidays
• Paid Maternity/Parental Leave
• Flexible Work Schedules

Main Duties and Responsibilities

Position Summary:

The Logistics Coordinator is responsible for optimizing all freight-related decisions and carrier coordination activities to ensure cost-effective, compliant, and reliable delivery performance. This role owns freight planning, execution oversight, cost control, and exception management, ensuring alignment between production, warehouse, suppliers, and customers.

Safety:

• Follow all Bender Inc. Safety Policies and Procedures, as well as the safety requirements of our customers where applicable. Immediate reporting of any safety violations or concerns.
• Ensure all applicable regulatory standards are met with regards to loss prevention, accident investigation, OSHA compliance.
• Works with team members to actively improve safety of the plant.
• Ensure safety action items are completed accurately and timely.

Quality:

• Follow SOPs, works in accordance with product specification and work instructions to ensure minimization of defects. Fixes defects and reports issues if occurs.
• Assists quality and management in development of quality processes and work instructions.
• Work with team members to identify root cause to failures and implementation of corrective actions.

Productivity:

Freight Planning & Execution Control

• Manage all carrier quoting and booking activities for inbound and outbound shipments
• Select optimal transportation modes, routes, and carriers based on cost, service, and risk
• Coordinate with Shipping, Production, and Customer Service to ensure delivery alignment

Freight Cost Management & Optimization

• Own freight cost control performance and ensure shipments align to expected pricing
• Perform daily freight audit and invoice validation
• Identify and implement cost reduction opportunities
• Support carrier rate negotiations and service agreements [JK1.1]

Exception Management & Issue Resolution

• Own end-to-end resolution of shipment exceptions including delays, rebooking, and claims
• Maintain visibility and communication on delivery issues
• Drive corrective actions to prevent recurrence

Compliance & Documentation

• Ensure all domestic and international shipping documentation is complete and accurate
• Maintain compliance with regulatory and customer requirements

Cross-Functional Coordination

• Act as the primary interface between carriers, warehouse, supply chain, and customer service
• Support delivery commitments and recovery actions impacting on-time delivery

KPI Ownership & Reporting

• Provide regular reporting and analysis to leadership
• Accountable for meeting logistics KPI, including freight cost per shipment and exception rates

Marketing Support

• Coordinate trade show and event logistics
• Coordinate shipment of booths, literature, promotional items, and marketing material
• Maintain inventory of promotional items, printed material, booth materials and marketing materials
• Working with shipping on freight carriers

Continuous Improvement:

• Identify and implement improvements in freight cost, carrier performance, and reliability
• Participate in continuous improvement and operational initiatives
• Work with CI leaders on projects

Other Duties

• Other duties and responsibilities may be assigned as necessary

Requirements

Educational and Experience Requirements

• Associate degree in business management, logistics or finance preferred, Related work experience may be considered in lieu of education
• 5+ year experience – Shipping and Logistics
• 2+ year experience in a manufacturing envoirnment
• Computer skills required: MS Office; Shipping software i.e. World Ship, 3PL Shipping portals, etc.; ERP systems – entering information for Shipments (SAP a plus), CRM software
• Ability to perform basic math
• Ability to read a tape measure to 1/16”
• Flexible with changing priorities and able to multitask efficiently.

Other Requirements

• Ability and willingness to work as a member of a team; initiative
• Flexible work hours when required
• Detail oriented and ability to make sound judgments
• Confidentiality; professionalism
• Willingness to learn and grow

Success Metrics

• Freight Cost per Shipment
• Premium Freight Reduction

Business Impact:

• Reduces freight cost variability and total spend, improves delivery stability, and enables better production scheduling and customer reliability.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is moderately active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time. The employee may lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This job requires extended amounts of time in front of a computer screen.

Work Environment

• This position is based primarily in an office environment. This position also spends time in the production area and warehouse areas with occasional offsite or outdoor settings, as required.

The above statements and information are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, skills required of personnel so classified. Nothing in this document is intended to exclude the opportunity for modifications or adjustment to the job or the manner of performing it consistent with the requirement to provide reasonable accommodations to the disabled. With or without accommodation, the essential functions must be performed. Employees unable to accomplish any functions may request reasonable accommodation’s pursuant to the Americans with Disability Act. In addition, employee must follow all Bender Inc. Safety Policies and Procedures, as well as the safety requirements of our customers where applicable.

We are an Equal Opportunity and affirmativAction Employer.