Logistics Coordinator

ZipRecruiter; Cincinnati (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

A logistics company is looking for a motivated Logistics Coordinator to manage daily shipments and customer communications. This role offers comprehensive training for someone eager to build a career in logistics, emphasizing strong communication and customer service skills.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service skills.
• Proficient with technology.

Responsibilities

• Manage daily shipment activities and provide timely updates.
• Communicate and report issues to the Account Manager.
• Maintain accurate data entries in the TMS.

Skills

Communication

Customer Service

Multi-tasking

Technology Proficiency

Work Ethic

Education

High School Diploma or GED

Job description

Job DescriptionJob DescriptionDescription:

At 828 Logistics, we leverage our industry expertise to deliver innovative logistics solutions for our customers. Our team is comprised of driven, efficient, and collaborative individuals who are constantly striving to exceed our customers’ expectations. The Logistics Coordinator role is a ground floor opportunity that prepares you for a life-long career in logistics. You will be set up for success from day one with our highly effective training program, taught by a group of subject matter experts with the goal of developing logistics professionals.

Responsibilities:

• Manage daily shipment activities and providing timely updates to customers.
• Proactively communicate and report any issues to the Account Manager.
• Maintaining accurate data entries in the TMS with pertinent shipment information.
• Obtain paperwork required for shipment from carriers and customers.
• Resolve shipment discrepancies in a timely and constructive manner to minimize delays.
• Communicating with customers in an excellent customer service manner, building rapport as a responsive and creative problem solver.
• Communicating with carriers in a professional manner, developing strong relationships as a fair business partner.
• Other duties as assigned.

Requirements:

• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Proficient with technology.
• Strong work ethic and coachable.
• High School Diploma or GED