Logistics Coordinator

Canusa Paper and Packaging; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Canusa Paper and Packaging is seeking a Logistics Coordinator to manage daily domestic and international logistics operations, including foreign-to-foreign shipments, exports from the U.S. and Canada, and customs compliance.

You will coordinate with suppliers and customers, review documentation, and interact with logistics vendors across regions. The role requires bilingual English/Spanish preferences, strong collaboration, and extensive knowledge of international logistics and export controls.

Qualifications

• Bilingual English and Spanish preferred for effective communication.
• Ability to collaborate with internal departments and external partners.
• Strong knowledge of international logistics, customs processes, and fee risks.
• Experience with LATAM shipping procedures is a plus.
• Experience with UK, EU, Canada, and Mexico shipping procedures is a plus.
• Ability to identify issues needing timely escalation.
• Proficiency in logistics systems and Excel.
• Knowledge of Canada export/import operations including customs clearance.
• Proven ability to negotiate logistics agreements and manage vendors.
• Detail-oriented with ability to prioritize time-sensitive tasks.

Responsibilities

• Oversee foreign-to-foreign shipment logistics including customs at origin/destination and vendor coordination.
• Lead Canada export/import operations including customs clearance using CARM/CERS and vendor communications.
• Lead and coordinate US export operations bookings and BL negotiation.
• Monitor bookings, customs docs, and cargo tracking daily; coordinate changes with sales ops.
• Escalate LATAM consignee issues, customs delays, and document discrepancies.
• Manage export docs including packing lists, draft BLs, and origin certificates.
• Handle UK shipments end-to-end: brokers, breakbulk, drayage, and import documents.
• Negotiate logistics procedures with new foreign suppliers and onboard vendors for warehousing/transport.
• Partner with finance on pre-payments, invoices, and discrepancies in non-US markets.
• Support pricing/procurement by identifying new vendor opportunities and evaluating carriers.

Skills

Bilingual EN/ES

Cross-functional

International logistics

LATAM shipping

UK/EU/Canada/Mexico

Vendor negotiation

Logistics systems

Excel

Attention to detail

Tools

Logistics systems

Job description

The Logistics Coordinator is involved in daily domestic and international logistics administration operations, focusing on foreign-to-foreign shipments, exports from the U.S. and Canada, border crossing customs compliance, providing timely freight rate requests, and issue escalation to team members. This role includes direct supplier and consignee communication, documentation oversight, and logistics vendor interaction.

Knowledge, Skills, and Abilities:

• Proficiency in both English and Spanish is preferred; ability to communicate effectively (both verbally and written)
• Ability to work collaboratively with internal departments and external partners to proactively resolve issues, improve processes, and deliver timely and accurate communication
• Strong knowledge of internationallogistics, customs processes, export documentation, and fee risks at origin and destination
• Experience with LATAM shipping procedures and customs regulations is a plus
• Experience with UK, EU, Canada, and Mexico shipping procedures and customs regulations is a plus
• Ability to identify issues that require timely involvement and escalation to the VP of Logistics
• Proficiency in logisticssystems and Excel
• Knowledge of or ability to learn Canada export/import operations including customs clearance, CARM/CERSand vendor communications
• Proven ability to negotiate logistics agreements and manage vendor relationships
• Detail-oriented, with ability to prioritize and resolve time-sensitive issues independently

Responsibilities:

• Oversee all foreign-to-foreign shipment logistics including customs at origin and destination, transportation, and vendor coordination
• Lead Canada export/import operations including customs clearance using CARM/CERS and vendor communications
• Lead and coordinate majority of US export operations bookings and BL negotiation
• For all regions, daily monitoring of bookings, customs documentation, and cargo tracking and communication/coordination of any changes with the sales operations team
• Act as the primary point of escalation for all LATAM consignee issues, customs delays, and document discrepancies
• Manage export documentation including shipping instructions, draft BLs, and certificates of origin (EUR1, USMCA, etc.)
• Handle UK shipments end-to-end: customs brokers, breakbulk, port-to-warehouse drayage, transloading, and import documentation
• Negotiate logistics procedures with new foreign suppliers and onboard new vendors for global warehousing and transport
• Partner with finance on pre-payments, invoice issuance, and resolution of discrepancies in non-US markets
• Support pricing and procurement by identifying new vendor opportunities, managing rate agreements, and evaluating carriers

Management/Supervisory Responsibilities:

This position does not currently have direct reports but may lead cross-regional initiatives and vendor onboarding projects.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• This position may require occasional travel and early or late hours to accommodate global time zones

Compensation and benefits:

• Medical, dental, vision, short & long term disability, and life insurance
• Paid personal, vacation, and holidays
• 401k including an employer match
• Gym membership reimbursement up to $500 per year
• Professional development reimbursement up to $2,000 per year