Logistics Area Manager

TopHat Logistical Solutions; Idaho Falls (ID); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision for you &/

Life Insurance for employees & depend.

401(k) with company match

Pre-tax savings/HSA

Job summary

TopHAT Logistical Solutions, LLC is seeking an Area Location Manager to oversee operations across multiple high-volume home delivery environments. You will manage contractor carrier teams, route planning, and performance reporting, while ensuring safety, quality, and customer satisfaction.

The role requires 2–4 years in related work and experience with Netsuite/P&L is a plus; DOT knowledge is preferred. This on-site position reports to the Regional Director and includes performance-based

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• 2-4 years' job-related experience required.
• Previous management/Netsuite/P&L experience a plus.
• Effective problem-solving, oral, and written communication skills.
• Knowledge of DOT regulations preferred.
• Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.

Responsibilities

• Manage daily responsibilities of In-Home Delivery contract carrier teams.
• Routing daily routes within Dispatch Track for each delivery team.
• Dispatching 5+ in home delivery teams through multiple stops.
• Completing weekly billing + claims forms and submitting through NetSuite.
• P&L budgeting responsibility.
• Daily and weekly collection of operational data and performance report assessments.
• Recruit and maintain a roster of high performing independent contractor carrier delivery teams.
• Daily stand-up chats with teams before loading out.
• Daily supervision of load out to ensure product quality assurance is being conducted.
• Local ride behind routes to ensure satisfaction of customers by carrier teams.
• Ensuring daily truck inspections + safety measures are met.
• Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
• Other duties may be assigned.

Skills

Problem solving

Oral communication

Written communication

Relationship building

Leadership

Education

High school diploma or equivalent

Associate degree preferred

Tools

NetSuite

Job description

Overview

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

The Area Location Manager helps to manage the success of our operation in multiple high-volume home delivery environments. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Area Location Manager reports directly to the Regional Director.

Key Responsibilities:

• Manage daily responsibilities of In-Home Delivery contract carrier teams.
• Routing daily routes within Dispatch Track for each delivery team.
• Dispatching 5+ in home delivery teams through multiple stops.
• Completing weekly billing + claims forms and submitting through NetSuite.
• P+L Budgeting responsibility.
• Daily and weekly collection of operational data and performance report assessments.
• Recruit and maintain a roster of high performing independent contract carrier delivery teams.
• Daily stand-up chats with teams before loading out.
• Daily supervision of load out to ensure product quality assurance is being conducted.
• Local ride behind routes to ensure satisfaction of customers by carrier teams.
• Ensuring daily truck inspections + safety measures are met.
• Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
• Other duties may be assigned.

Your Wellness is our Focus:

• Medical, dental, and vision for employees and dependents
• Employee, Spousal, and Child Life Insurance

Financial Wellbeing:

• Generous 401(k) matching retirement plans
• Pre-tax savings plans, HSA

Flexibility and Time Off:

• Paid time off including vacation, holidays, and disability leave.

Employment Type & Hours:

• Full-time position that will consist of 40 hours per week.
• Hours are 6:00am to 2:00pm, M-F
• Possible overtime during peak season

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

Qualifications

What You'll Need:

• High School Diploma/Equivalent. Associate degree preferred.
• 2-4 years' job-related experience and/or a combination of both education and experience are required.
• Previous management/Netsuite/P&L/ experience is a plus.
• Effective problem-solving, oral, and written communication skills.
• Knowledge of DOT regulations are preferred.
• Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.