Logistics and Customs Associate

Careismatic Brands; Los Angeles (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k)

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Careismatic Brands is seeking an Associate, Logistics and Customs to optimize global shipments, partner with planning teams and external freight providers, and ensure timely and cost-effective delivery of our inventory. The role reports to the Customs Manager and focuses on risk mitigation and proactive communication of in-transit exceptions.

The full-time position is based in Sherman Oaks, CA, with responsibilities spanning freight planning, rate management, carrier selection, and customs

Qualifications

• BA/BS degree in Supply Chain, Economics, Business, or related field, or equivalent experience.
• Strong data analysis and problem-solving skills.
• Ability to build partnerships with internal and external teams.
• Experience with ERP and data warehouse tools preferred.
• Advanced Excel proficiency and MS Office skills.

Responsibilities

• Analyze and communicate projected freight demand with Planning Team and external providers.
• Manage freight rate information and identify cost-saving opportunities.
• Build relationships with external freight partners and monitor market dynamics.
• Serve as primary contact for global factory and distribution center network.
• Oversee ocean and air freight bookings to optimize transport spend.
• Monitor shipment lifecycle from booking to put-away and communicate disruptions.
• Ensure timely filing of customs documents and interface with Customs.
• Audit and approve carrier invoices, ensure billing accuracy.

Skills

Logistics

Data analysis

ERP systems

Excel

Data warehouse

Stakeholder management

Cost optimization

Communication

Education

BA/BS in Supply Chain or related

Tools

Microsoft Excel

ERP software

Data warehouse tools

Job description

Careismatic Brands outfits our community of care through our portfolio of market-leading brands that meet the diverse needs of healthcare professionals worldwide. We are one piece of a larger community of those who are and are cared for. Whether it’s medical professionals or the patients they serve, we are inspired by those who wear our uniforms every day. We have an outstanding opportunity for an Associate, Logistics and Customs to act as a strategic and tactical problem-solver. Reporting to the Customs Manager, this individual will collaborate with internal teams and external freight partners to ensure timely and cost-effective delivery of our sellable inventory. This involves proactive risk mitigation and efficient communication of in-transit exceptions to key stakeholders across the organization.

This is a full-time role based in our corporate office in Sherman Oaks, CA.

Salary Range

$70,000-$80,000

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

What Your Day Looks Like

• Partner with the Planning Team and external freight providers to analyze and communicate projected freight demand, ensuring alignment on capacity and optimizing resource allocation.
• Manage freight rate information, including receiving, filing, reporting, and participating in strategic freight discussions with the Logistics and Customs Manager to identify cost‑saving opportunities.
• Cultivate and maintain strong relationships with external freight partners, developing a deep understanding of international freight market dynamics and trends to leverage competitive advantages.
• Serve as the primary point of contact for our global factory and distribution center network, efficiently resolving shipping‑related issues and ensuring seamless operations.
• Oversee and approve ocean and air freight bookings, strategically selecting the most cost‑effective carriers to meet our delivery targets and optimize transportation spend.
• Proactively monitor the shipment lifecycle from booking through delivery and put‑away, effectively communicating any potential disruptions or exceptions to relevant stakeholders to ensure transparency and proactive problem‑solving.
• Ensure timely filing of customs documents with appropriate parties.
• Interface with Customs as an advocate for timely clearance and tracking of any shipments that have been selected for inspection.
• Audit and approve invoices from freight carriers, verifying billing accuracy and adherence to agreed‑upon rates and service level agreements.

What We’re Looking For

• BA/BS degree in Supply Chain, Economics, Business, or related fields. Or equivalent experience.
• Proven ability to analyze data and deliver actionable insights.
• Ability to create strong partnerships with key internal & external partners.
• Analytical thinking and problem‑solving skills, with acute attention to detail, accuracy and accountability balanced with sound business judgment and decision‑making skills.
• Positive and go‑getter team player, who can also work independently, with the ability to troubleshoot and work in a fast‑moving and multi‑tasking environment with numerous deadlines and across multiple cross‑functional partners and seasons.
• Advanced understanding of international and domestic logistics practices and procedures.
• Data driven mindset to identify improvement opportunities and implement sustainable solutions.
• Highly detail oriented with effective communication skills, both written and verbal.
• Experience with ERP and data warehouse tools preferred.
• Demonstrated proficiency in Microsoft Office applications and specifically Microsoft Excel.

What’s In It For You

• 401(k)
• Flexible spending account
• Health insurance
• Life insurance
• Attractive Paid time off
• Vision insurance

At Careismatic Brands, we believe in the power of care. It’s the force that drives and inspires us, inside our company and out in the world. It’s why we strive to maintain a diverse and inclusive organization – an ever‑evolving imperative - where everyone feels respected, valued, and empowered to bring their ideas and perspectives forward.

Careismatic embraces the differences that make our organization unique. We are strengthened by diversity in all its forms – including but not limited to race, religion, ethnicity, age, national origin, gender identity, and sexual orientation.