Logistics Admin & Order Flow Specialist

chadwellsupply; Phoenix (AZ); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Employee discount

Nationwide branches

Top Companies USA award

Job summary

CHADWELL SUPPLY is seeking a Logistics Administrative Assistant in Phoenix to help manage information flow between the corporate office, customers, sales teams, warehouse staff, and branch drivers.

You will handle orders, verify invoicing, and maintain records while supporting telecommunication and email responses within tight timeframes. The role offers a steady weekday schedule and comprehensive benefits.

Qualifications

• Must be 18 years or older.
• 3+ years of experience in computer operation.
• High school diploma, GED, or equivalent.
• Proficient in Microsoft Outlook, Excel, and Word.

Responsibilities

• Answer phone calls from sales personnel, customers, branch personnel, and corporate department employees.
• Assist with the branch work order flow by monitoring sales order queues and customer order paper flow to ensure timely product delivery.
• Assist with printing customer orders, pick tickets, delivery tickets, and corrected reprinted work orders.
• Handle credit card transactions and customer check deposit creation.
• Create will‑call and employee sales orders, including invoicing, as needed.
• File, scan, and record important daily documents related to sales orders and safety training.
• Review daily delivery driver tickets to ensure customer invoicing and delivery.
• Print reports for branch delivery drivers and delivery management.
• Perform data entry processes in company operating systems such as Great Plains and SalesPad.
• Assist with telecommunication for incoming calls to ensure communication and issue resolution.
• Respond to and follow up on emails within 4 hours.
• Audit and monitor SalesPad queues for correct order statuses.
• Scan customer order PODs into invoiced orders.
• Invoice orders in the operating system as needed.
• File completed HazMat shipping paperwork.
• Assist with updating delivery driver certifications.
• Review and verify all delivery driver manifests for cleanliness.
• Assist with phone calls and messaging with sales personnel and customers.
• Schedule, monitor, and document branch vendor pick‑ups.
• Create sales orders for will‑call customers.
• Assist the Branch Warehouse Admin and Receiving Admin as needed.

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

CHADWELL SUPPLY is seeking a Logistics Administrative Assistant in Phoenix to help manage information flow between the corporate office, customers, sales teams, warehouse staff, and branch drivers.

You will handle orders, verify invoicing, and maintain records while supporting telecommunication and email responses within tight timeframes. The role offers a steady weekday schedule and comprehensive benefits.