Logistics Account Manager — Carrier Partnerships

ADP; Richmond Hill (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Dental and vision coverage

Job summary

Port Jersey Logistics Network in Richmond Hill, GA is seeking an Account Manager to support and grow our client portfolio in the logistics space. This full-time sales role focuses on carrier sales coordination, order processing, shipment tracking, and building strong carrier partnerships.

You will be the go-to contact for clients, resolve issues, perform rate negotiations, manage data in the TMS, and collaborate with sales, ops, and accounting.

Qualifications

• Experience in carrier sales/logistics coordination with brokerage background.
• Strong problem-solving and critical-thinking abilities.
• Highly organized with excellent time management.
• Tech-savvy with Excel/Outlook; TMS experience a plus.
• Knowledge of 3PL brokerage operations and logistics.
• Long-term growth potential into Account Manager/Executive.

Responsibilities

• Support daily operations: order processing, shipment tracking, documentation.
• Be the go-to contact for clients; provide updates and resolve issues.
• Build carrier partnerships; coordinate pickups/deliveries and rate negotiations.
• Proactively solve delays and exceptions; manage transit issues.
• Maintain TMS records and shipment performance reports.
• Collaborate with sales, ops, and accounting for seamless service.
• Support business reviews and identify new opportunities.
• Handle after-hours calls on rotation.

Skills

Carrier sales

Logistics coordination

Problem-solving

Time management

Excel

Outlook

TMS experience

Tools

Excel

Outlook

TMS

Job description

Port Jersey Logistics Network in Richmond Hill, GA is seeking an Account Manager to support and grow our client portfolio in the logistics space. This full-time sales role focuses on carrier sales coordination, order processing, shipment tracking, and building strong carrier partnerships.

You will be the go-to contact for clients, resolve issues, perform rate negotiations, manage data in the TMS, and collaborate with sales, ops, and accounting.