Lodgekeeper-Postcard Cabins, Wild Rose, WI

Hotel Equities; Wild Rose (WI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Same-day pay

Employee Assistance Program

Reduced Room Rates

Third Party Perks

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a Lodgekeeper at the Wild Rose in Wild Rose, WI. The Lodgekeeper will manage laundry, cleaning, and textile care, while tracking items and serving guests with a friendly, attentive demeanor.

The role includes cleaning, pressing, and folding textiles, maintaining inventory, assisting guests with laundering-related services, and upholding a clean, welcoming environment with outstanding customer

Qualifications

• Must have strong organizational and interpersonal skills.
• Excellent customer service and communication abilities.
• Ability to stand for long periods and lift up to 20 pounds.

Responsibilities

• Sort, wash, dry, press, and fold clothing and other textile items.
• Track ownership of items and maintain inventory of supplies.
• Assist guests with laundering-related services and respond to inquiries.
• Maintain a clean, orderly facility and equipment.
• Prepare for shifts by organizing materials and restocking supplies.

Skills

Organizational skills

Interpersonal skills

Customer service

Communication skills

Time management

Analytical thinking

Problem-solving

Education

High school diploma or equivalent

Tools

Laundry equipment operation

Job description

Full Time Wild Rose, WI, US

2 days ago Requisition ID: 18659

Salary Range: $15.00 To $15.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeperfor the Wild Rose in Wild Rose, WI

Job Purpose:

The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

• Sorting, washing, drying, pressing, and folding clothing and other textile items.


• Removing stains from items using the appropriate procedures.


• Tracking which items belong to whom.


• Keeping an updated inventory of laundry detergents and sewing kits.


• Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment


• Tracking maintenance and repairs on laundering equipment.


• Ensuring that the facility remains clean at all times.


• Anticipating and responding to customers' queries, concerns, and complaints.


• Keeping sufficient tokens or change for the washing and drying machines, if required.


• High school diploma or equivalent is advantageous.


• Prior experience in a similar role is preferable.


• Familiarity with cleaning detergents and laundering equipment.


• Ability to stand for long periods.


• Capacity to lift up to 20 pounds unaided.


• Basic arithmetic skills.


• Outstanding organizational and time management skills.


• Excellent analytical and problem-solving skills.


• Personable disposition with a knack for customer service.


• Available to work shifts and on weekends.

Other:

• Being passionate about people and service.


• Strong communication skills are essential when interacting with guests and employees.


• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.


• Problem-solving, reasoning, motivating, and training abilities are often used.


• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture


• Vacation & Holiday Pay


• Same-day pay available


• Employee Assistance Program


• Reduced Room Rates throughout the portfolio


• Third Party Perks (Movie Tickets, Attractions, Other)