Lodge Sales & Events Specialist

US Lawns; Anacortes (WA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical insurance as low as $10 Per 0?

Free Dental and Vision coverage

Mental Health Benefit

$10,000 Life Insurance and AD&D

401K

Employee Assistance Program

Flex Time Off

13 Paid Holidays

Discounted Meals

Job summary

Swinomish Casino & Lodge seeks a proactive Sales Coordinator to support lodge and banquet sales and event execution. You will develop client relationships, generate new business, coordinate details, prepare contracts, and collaborate with internal teams to ensure flawless events and guest experiences.

The ideal candidate is organized, self-motivated, professional, and capable of managing multiple clients, events, and deadlines in a fast-paced hospitality setting, with a focus on service

Qualifications

• 2+ years of hotel sales or related hospitality experience preferred.
• Associate degree or two-year certificate preferred, or an equivalent combination of education, training, and experience.
• Experience preparing, reviewing, and negotiating contracts and proposals.
• Experience with Opera Cloud or similar property management system.
• Proficiency with Microsoft Word, Excel, Outlook and other business systems.
• Excellent communication, organization, customer service and negotiation skills.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Self-motivated, proactive, professional and results-oriented.
• Ability to work with clients, guests, coworkers and outside partners.
• Must obtain licenses and meet gaming employment requirements.
• Food Handler's Card required.
• A valid driver's license is required if driving is part of the position.

Responsibilities

• Generate new group, corporate, catering, and event business through networking, cold calling, referrals, community events, trade shows, and other sales activities.
• Build and maintain strong relationships with new and existing clients to encourage repeat business and long-term partnerships.
• Conduct sales calls, client meetings, site tours, property inspections, and post-event follow-up.
• Work toward established sales and revenue goals and identify opportunities for upgrades, menu enhancements, and additional services.
• Prepare and maintain contracts, proposals, agreements, and other event documentation.
• Coordinate event details, including menus, room setups, audiovisual needs, attendance guarantees, timelines, entertainment, and special requests.
• Communicate event details and client expectations with Lodge, Banquets, Food & Beverage, Front Desk, Housekeeping, Finance, Marketing, and other departments.
• Monitor event deadlines, deposits, rooming lists, guarantees, payments, and other requirements.
• Maintain accurate account, contract, and event records and prepare required sales reports and forecasts.
• Assist with corporate accounts receivable by monitoring balances, payments, and outstanding invoices.
• Help resolve client concerns and event challenges while maintaining a high level of customer service.
• Participate in meetings and other activities that support successful event operations and sales growth.

Skills

Communication skills

Organization

Customer service

Negotiation

Relationship-building

Time management

Education

Associate degree or two-year certificate

Tools

Opera Cloud

Job description

Swinomish Casino & Lodge seeks a proactive Sales Coordinator to support lodge and banquet sales and event execution. You will develop client relationships, generate new business, coordinate details, prepare contracts, and collaborate with internal teams to ensure flawless events and guest experiences.

The ideal candidate is organized, self-motivated, professional, and capable of managing multiple clients, events, and deadlines in a fast-paced hospitality setting, with a focus on service