Lodge Operations Manager

State of Arkansas; Morrilton (AR); On-site; USD 69,000 - 103,000; Full time

Job summary

The Arkansas Department of Parks, Heritage and Tourism is seeking a Lodge Manager to oversee daily operations of a state-operated lodge, ensuring guest services, facility maintenance, and staff management.

You will supervise lodge personnel, manage budgeting and revenue, ensure safety compliance, and enhance the overall visitor experience across front desk, housekeeping, food services, and events.

Qualifications

• At least three years of experience in hospitality management or related field.
• Two years in a leadership role.
• Ability to manage budgets, revenue reporting, and safety compliance.

Responsibilities

• Oversee all lodge operations, including front desk, housekeeping, food services, and maintenance.
• Ensure clean, safe facilities for guests and staff.
• Monitor inventory and supplies to maintain stock levels for guest services.
• Enforce health and safety regulations and standard operating procedures.
• Develop strategies to enhance guest satisfaction and repeat visits.
• Coordinate group reservations and seasonal activities to maximize lodge usage.
• Manage budgeting, financial reporting, and revenue tracking.

Skills

Hospitality management

Budgeting

Facility operations

Staff supervision

Customer service

Communication skills

Leadership

Tools

Reservation software

POS systems

Cash handling

Job description

The Arkansas Department of Parks, Heritage and Tourism is seeking a Lodge Manager to oversee daily operations of a state-operated lodge, ensuring guest services, facility maintenance, and staff management.

You will supervise lodge personnel, manage budgeting and revenue, ensure safety compliance, and enhance the overall visitor experience across front desk, housekeeping, food services, and events.